Talent Outreach Coordinator (Sourcing Analyst)

About the role

TELUS Digital is seeking an energetic and authentic Community Connector to be the face of our brand where it matters most in the heart of New Jersey. You'll play a crucial role in ensuring diverse voices and perspectives help shape the technology that billions of people use every day. This role combines genuine community engagement with strategic sourcing to identify and connect participants for cutting-edge tech research projects. You'll work independently to build bridges between communities and innovation, leveraging both field presence and digital strategies to create sustainable talent pipelines. Your work directly impacts product development for some of the world's most influential companies. This isn't a typical recruiter role, it's a mix of authentic community building and strategic sourcing. You'll attend community events, build real relationships with local organizations, and navigate dynamic sourcing challenges that require creativity and cultural understanding.

Responsibilities

• Be the authentic face of TELUS Digital in your community—attend local events, career fairs, and community gatherings where real conversations happen
• Develop genuine relationships with community leaders, local organizations, schools, cultural groups, and social communities
• Navigate dynamic sourcing challenges through creative, unconventional approaches; understand community nuances and build real trust
• Actively recruit through direct, face-to-face interactions and community engagement while supplementing with remote recruitment when needed
• Represent and promote the TELUS International brand with professionalism, integrity, and enthusiasm in all community interactions
• Design and execute innovative recruitment campaigns across social media (Facebook, LinkedIn, Instagram, Twitter) that genuinely resonate with diverse audiences
• Develop and execute field sourcing strategies including newspaper advertising, establishment partnerships, and community outreach
• Leverage unconventional sourcing methods and multiple channels to attract candidates; avoid conventional methods and think creatively
• Create and implement effective recruitment advertisements and sourcing materials while maintaining an engaging, permanent social media presence
• Manage recruitment materials professionally and attract ongoing talent through consistent digital engagement
• Establish, build, and grow extensive networks of resourcing channels, partners, and associates including community services, schools, local government agencies, businesses, NGOs, employment agencies, media outlets, and digital platforms
• Cultivate strategic relationships to expand recruitment reach and visibility, developing creative partnerships that provide sustainable talent pipelines
• Provide comprehensive support to qualified participants throughout the onboarding process
• Collaborate regularly with Sourcing Manager, Sourcing Team Leader, and team members
• Provide consistent reporting on recruitment activities, metrics, and outcomes
• Share insights, best practices, and innovative approaches to enhance team effectiveness
• Handle rejections professionally and persuade candidates with authenticity and genuine enthusiasm

Requirements

• 1-3 years of professional experience in recruitment, sourcing, human resources, or high volume crowd hiring
• Established local network and community connections (experience in real estate, sales, or brokerage is a plus)
• Proficiency in spreadsheets, word processing applications, and email clients
• Ability to design, publish, and manage recruitment advertisements and digital materials
• Strong technical aptitude for learning new systems, tools, and platforms
• Comfortable creating and managing content across social media platforms (Facebook, LinkedIn, Twitter, Instagram)
• Outgoing, friendly personality with genuine interest in building relationships across diverse communities
• Outstanding customer service attitude and relationship-building capabilities with ability to engage diverse audiences
• Creative, outside-the-box thinking and problem-solving approach with a "can-do" attitude
• Highly organized, self-driven, and able to work independently with minimal supervision
• Strong ability to thrive in multicultural, global work environments
• Positive attitude toward people from all backgrounds and cultures
• Resilient and able to handle objections professionally
• Native or near native US English fluency with excellent written and oral communication skills
• Comfortable working in highly secure and confidential environments with discretion and professionalism
• Professional ability to represent and promote the TELUS International brand with enthusiasm and integrity
• Local to New Jersey with reliable transportation for field recruitment activities
• Flexibility to attend community events, career fairs, and networking opportunities
• Reliable internet connection and telephone access for remote work and communication

Pay & schedule

• Starts at $25/hr
• Monday - Friday, 8:00 am - 5:00 pm
• Full-time, Permanent

Work location

New Jersey — candidate must be located in New Jersey.