Analyst, Omni Channel

About Mizkan America, Inc.

Mizkan America is a subsidiary of the Mizkan Group, a global, family-owned company established over 220 years ago. We are leaders in vinegar, condiment, and sauce production, serving various channels including retail, foodservice, and specialty Asian markets. Our mission is to continuously innovate and provide top-quality products to our customers. We value transparency, accountability, and a diverse, talented workforce.

What You'll Do

The Ecommerce Analyst is pivotal in executing our omni-channel strategy at the retailer level. Key responsibilities include:

• Developing and maintaining dashboards for sales, traffic, conversion, and digital shelf KPIs across key retailers.
• Linking results to retail media activities and optimizing digital shelf content and website experiences.
• Translating data into actionable insights to enhance commercial performance and ROI.
• Supporting test-and-learn initiatives to quantify the impact of changes in targeting, content, and media.
• Monitoring and analyzing search performance and conversion rates.
• Supporting Amazon channel development, including performance tracking, content optimization, and growth analysis.
• Tracking website performance and partnering with internal and external teams to improve UX and content.

Essential Functions

E-Commerce Performance:

• Develop and maintain dashboards for sales, traffic, conversion, and digital shelf KPIs.
• Integrate data across multiple platforms for a unified view of performance.
• Translate data into actionable insights to improve commercial performance and ROI.

Shopper Insights & Commerce Optimization:

• Analyze shopper behavior, search trends, and product performance.
• Identify opportunities to improve targeting and conversion.
• Translate insights into actionable recommendations for retail media audience targeting and search/keyword strategies.

Search & Discovery Optimization (SEO / Digital Shelf / AI):

• Support the development of capabilities to monitor search visibility across different platforms.
• Optimize product content and listings for improved performance.
• Monitor and analyze the impact of product content, ratings, and reviews on search performance and conversion.
• Identify opportunities to improve discoverability and conversion.

Amazon Channel Development:

• Support Amazon performance tracking, content optimization, and growth analysis.
• Assist in identifying growth levers across assortment, pricing, and media.
• Partner with agencies to improve reporting, measurement, and identify test & learn opportunities.

Website & Owned Channel Analytics:

• Track website performance (traffic, engagement, conversion).
• Support ongoing optimization initiatives across Mizkan's brands' websites.
• Partner with internal and external teams to identify UX and content improvements.

What You Bring

• Strong business acumen and analytical skills.
• A strong sense of urgency with the ability to manage competing priorities.
• Excellent written and verbal communication and presentation skills.
• A highly organized approach to managing multiple projects simultaneously.
• Ability to work cross-functionally and communicate insights effectively to a variety of audiences.
• Demonstrated problem-solving skills and intellectual curiosity.

Education/Experience/Qualifications/Certifications

• Bachelor’s degree in Business, Marketing, Analytics, or related field.
• 3-5 years of experience in e-commerce, digital analytics, or CPG marketing, preferred.
• Familiarity with large datasets and translating insights into action.
• Experience working with e-commerce or retail media platforms (Amazon, Walmart, etc.).
• Proficiency in Microsoft Excel, Word, PowerPoint.
• Experience with Power BI, Tableau, or similar data visualization tools.
• Understanding of SEO fundamentals and digital shelf optimization.

Compensation & Benefits

• Salary range: $76,000 - $100,000 per year.
• This is an exempt position and is not eligible to receive overtime pay.
• Eligible for a Short-Term Incentive Bonus.
• Full range of benefits including medical, dental, vision, 401K with a 4% match, profit sharing, wellness program, paid parental leave, long-term-care insurance, critical accident insurance, short- and long-term disability, and education assistance.

Work Schedule & Location

• This is a hybrid position based in Schaumburg, IL.

Physical Requirements & Work Conditions

• Ability to remain seated at a workstation for extended periods (up to 8 hours per day).
• Frequent use of hands and fingers for typing, writing, and handling office equipment.
• Ability to view computer screens and read printed materials for prolonged periods.
• Occasional standing, walking, and reaching within the office environment.
• Ability to lift and carry office supplies or equipment weighing up to 10–15 lbs.
• Adequate hearing and speech to communicate effectively in person and via phone/video.
• Travel up to 10%.

Equal Opportunity Employer

Mizkan America, Inc. is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other protected characteristic under applicable federal, state, or local law.