Analyst IV Business Systems - Manhattan Active

About the role

The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands.

Responsibilities

• Deliver new and innovative solutions for the business
• Provide complete third level production support
• Engage with engineers on an as needed basis
• Follow up to ensure all business services are operationally stable
• Monitor supplier performance and execution
• Make long term recommendations for operational improvements and oversee implementation of those recommendations to improve overall system stability for identified functional areas
• Provide high quality technical support including knowledge updates, configuration and routine application updates, application patch management, and overall continuous improvement expectations

Requirements

Applicants must be currently authorized to work in the United States on a full-time basis.