Analyst, Inflight Training

About the role

Responsible for supporting business unit operations through financial reporting, inventory control, and ad-hoc project management as needed to support business unit goals. This role is a part of the Inflight Training Team within our Inflight group.

Responsibilities

• Weekly departmental performance tracking and reporting
• Development and maintenance of annual departmental operating and special assignment budget
• All ILT, WBT, and pay exception tracking and reporting
• Supports Inflight Safety and Security through Known Crewmember (KCM) qualification audits
• Identifies business problems, outlines strategic options, defines success, and gains consensus among stakeholders
• Develops and delivers presentations for business cases and recommendations on key initiatives to Senior Management, as needed
• Interfaces with a variety of internal functional areas including Procurement, Finance, Tech Ops, and Flight for strategic and tactical decision-making
• Engages with, develops, and maintains relationships with union partners (APFA) to assist with research and inquiry resolution
• Creates, maintains, and publishes Inflight Training Administrative Policies and Procedures Manual (ITAPPM) documentation
• Supports flight attendant qualification issuance and audits, as needed
• Flexes to support additional tasks and responsibilities as required

Requirements

• Bachelor’s degree or equivalent training/experience
• 3 years of relevant experience
• 1 year experience in financial reporting, modeling, and tracking
• 1 year of project management experience
• Experience with Data Visualization software (Power BI, Tableau)
• Ability to flex to support weekends and holidays based on the business unit requirements

Qualifications

• Understanding of Inflight Training Operations
• Understanding of Comply365
• Understanding of Learning Management System (LMS)
• Advanced knowledge of FOS
• Knowledge of Flight Attendant CBA

Skills

• Self-starter that can work independently to drive for results
• Exceptional organization and planning skills, with attention to detail
• Strategic thinker who considers the broader corporate implications of ideas
• Ability to conduct analysis, problem solve, and effectively deal with ambiguity
• Proficient in Microsoft Excel, PowerPoint and Word

Benefits

• Travel Perks: Travel for you, your family and your friends on more than 6,800 daily flights across 365 destinations worldwide
• Health Benefits: Access to health, dental, prescription and vision benefits starting day one, plus virtual doctor visits and flexible spending accounts
• Wellness Programs: Tools, resources and support to help you be the best version of yourself
• 401(k) Program: Available upon hire; employer contributions may be available after one year depending on the workgroup
• Additional Benefits: Employee Assistance Program, pet insurance, discounts on hotels, cars, cruises and more