Analyst, Inflight Training

Why You'll Love This Job

Responsible for supporting business unit operations through financial reporting, inventory control, flight attendant reporting inclusive of recurrent and initial training, and ad-hoc project management as needed to support business unit goals.

What You'll Do

• Supports weekly departmental performance tracking and reporting
• Maintains annual departmental operating and special assignment budget
• All ILT, WBT, and pay exception tracking and reporting
• Supports Inflight Safety and Security through Known Crewmember (KCM) qualification audits
• Identifies business problems, outlines strategic options, defines success, and gains consensus among stakeholders
• Develops and delivers presentations for business cases and recommendations on key initiatives to Senior Management, as needed
• Interfaces with a variety of internal functional areas including Procurement, Finance, Tech Ops, and Flight for strategic and tactical decision-making
• Engage with, develop, and maintain relationships with union partners (APFA) to assist with research and inquiry resolution
• Create, maintain, and publish Inflight Training Administrative Policies and Procedures Manual (ITAPPM) documentation
• Support flight attendant qualification issuance and audits, as needed
• Flex to support additional tasks and responsibilities as required

Minimum Qualifications

• Bachelor's degree or equivalent training/experience
• 3 years of relevant experience
• 1 year experience in Financial reporting, modeling, and tracking
• 1 year of project management experience
• Experience with Data Visualization software (Power Bi, Tableau)
• Ability to flex to support weekends and holidays based on the business unit requirements

Preferred Qualifications

• Understanding of Inflight Training Operations
• Understanding of Comply365
• Understanding of Learning Management System (LMS)
• Advanced knowledge of FOS
• Knowledge of Flight Attendant CBA

What You'll Get

• Travel Perks: Access to 365 destinations on more than 6,800 daily flights across our global network
• Health Benefits: Access to health, dental, prescription and vision benefits, virtual doctor visits, flexible spending accounts, and more
• Wellness Programs: Tools, resources, and support to help you stay well
• 401(k) Program: Employer contributions to your 401(k) program after one year
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more

Feel Free to Be Yourself at American

Our 20+ Employee Business Resource Groups focus on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.