Analyst, Digital Partners & Marketplace, SMCP Group

About the role

The Digital Partners & Marketplace Analyst supports the operational & analytical execution of the company’s third-party marketplace, e-concession, and wholesale businesses. This role is highly systems- and data-driven, with primary responsibility for product catalog integrity, pricing and promotion setup, order management, and performance reporting across external partner platforms.

Responsibilities

• Support transition of Marketplace partners to Mirakl/Storm. Post-onboarding, own escalation of product-data flow issues with Crossmods, Paris IT, and external partners.
• Manage & validate all product data in PIM/PLM/Grand Shooting/Storeland; ensure consistent information flow across all Digital sites.
• Maintain weekly asset tracker to confirm submit-ready status and track live dates by style.
• Track product activation and lead times by partner vs LY & targets; drive follow-ups on delays.
• Conduct regular site audits to maximize exposure and align with competitors; suggest assortment inclusions.
• Manage communication with Buyers in pre-season process for comprehensive list of Merchandised Sets and Product Fit Statements for integration on sites. Partner with DTC teams to ensure alignment across Digital channels.
• Support Partners Manager on acquiring additional imagery/assets for external partners to place orders.
• Cook up all price updates to Partner contacts in preferred formats for all promotional & markdown events. Own the internal price keying for Marketplace partners.
• Develop deep Storeland/Mirakl pricing-flow expertise to independently troubleshoot keying/pricing errors with Paris IT.
• Audit sites to ensure promotional/MD events and Partner Loyalty events go live as expected. Escalate any issues to external partners.
• Partner with Retail Operations team to resolve any POS pricing issues in Partner B&M locations.
• Prepare weekly reports on sales, site activation, and category demand reporting. Review insights with Partners Manager on a weekly basis to inform actions.
• Conduct weekly OOS-rate reviews by partner; flag inventory risks/needs and partner with Buying/Planning to activate key styles ahead of brand moments.
• Monitor performance for products included in key site marketing initiatives / exposures using key metrics (i.e. ROAS, CTR, traffic).
• Support Partners Manager with invoice reconciliation between Mirakl/Tableau
• Support ad-hoc business analyses, including return rate review, SKU productivity, stock positioning, bestsellers TY/LY
• Develop strong understanding of key business KPIs to ensure continuity of reporting and operational support during out-of-office periods.
• Develop and document all weekly workflows and operating procedures.
• Document recurring issues and corrective actions to improve operational efficiency.
• Identify opportunities to streamline workflows and reduce manual tasks through automation/tool creation.
• Organize key external contracts, communication, and documentation for administrative purposes.
• Work closely with Paris counterparts to ensure alignment on best practices on all systems, continuously

Requirements

• 3-4 years of e-commerce or IT experience, with emphasis on digital marketplace, e-concessions & wholesale partnerships in the Retail industry
• Advanced proficiency in Microsoft Excel (required assessment)
• Experience with Mirakl/Shopify or similar marketplace & catalog management platforms
• Knowledge of information systems (PIM/PLM)
• Strong understanding of retail math concepts related to pricing, markdowns, and promotions.
• Experience with Tableau or other business analytics reporting

Qualifications

• Strong analytical and problem-solving skills, including troubleshooting, documentation, escalation, and root-cause analysis.
• High attention to detail and commitment to data accuracy.
• Ability to independently manage multiple priorities and meet deadlines in a fast-paced environment.
• Clear and concise written and verbal communication skills, with the ability to work effectively with IT, Logistics, Merchandising, and external partner teams.
• Positive, solutions-oriented mindset and ability to remain composed while managing shifting business priorities.

Skills

• Advanced proficiency in Microsoft Excel
• Experience with Mirakl/Shopify or similar marketplace & catalog management platforms
• Knowledge of information systems (PIM/PLM)
• Strong understanding of retail math concepts related to pricing, markdowns, and promotions.
• Experience with Tableau or other business analytics reporting

Benefits

• Positive/collaborative, team-oriented work environment
• SMCP is a certified "Happy at Work" employer
• Culture of Engagement
• Health, Vision, and Dental Insurance
• Generous shopping discount
• Generous PTO Bank
• 12 corporate holidays with early dismissals the day before the holiday.
• 401K Savings Plan
• Career Growth Opportunities
• Flexible hybrid work schedule
• 4 completely remote workweeks per year.

Pay

NYC COMPENSATION RANGE
$80,000 - $85,000 USD

Schedule

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