Analyst/Developer - General 1

Summary

The main function of an Analyst/Developer is to develop and design web applications, websites, and digital learning content. A typical Analyst/Developer is responsible for content creation, enhancement, maintenance, and ensuring materials meet established organizational standards.

Responsibilities

• Design, build, or maintain websites using authoring tools, scripting languages, content creation tools, management tools, and digital media.
• Identify issues uncovered through testing or user feedback and implement corrective actions.
• Develop learning modules on rental and used equipment topics using Articulate 360/RISE.
• Collaborate with Subject Matter Experts (SMEs) to validate content and gather feedback.
• Work with internal stakeholders to ensure learning content aligns with established standards and guidelines.
• Support content enhancements and ongoing maintenance activities.

Qualifications

• Bachelor's degree in Graphic Design, Computer Science, or a related field. Associate degree may be considered.
• 1–2 years of relevant professional experience required. Internship experience alone will not satisfy the experience requirement.

Required Skills

• Strong verbal and written communication skills, problem-solving abilities, customer service skills, and interpersonal skills.
• Ability to work independently and effectively manage time.
• Basic knowledge of design techniques and principles involved in the production of drawings and models.
• Instructional design experience.
• Experience working with Learning Management Systems (LMS) and multimedia development tools.
• Experience collaborating with Subject Matter Experts (SMEs).
• Experience with Articulate 360/RISE.
• Experience with LMS platforms.
• Strong project management and organizational skills.
• Ability to simplify complex topics into clear and engaging learning content.
• Strong collaboration and stakeholder communication skills.

Work Environment

• Office-based work environment.
• Works closely with Learning Consultants and Subject Matter Experts.
• Regular interaction with stakeholders to develop and improve learning content.