Analyst, CRM, Allivet

Overall Job Summary

This role is responsible for conducting analysis, measuring impacts, and making recommendations in support of our customer loyalty program and other Marketing initiatives. This includes identifying opportunities and answering business questions related to our loyalty customers and their shopping behavior.

Essential Duties and Responsibilities

• Support the Email Marketing Manager in the day-to-day execution of email, SMS, and lifecycle campaigns within Bloomreach CDP.
• Create and maintain customer segments using behavioral, transactional, product, prescription, autoship, and engagement data.
• Pull campaign audiences and ensure customer targeting logic is accurate, compliant, and aligned to campaign objectives.
• Maintain CRM campaign calendars, production timelines, documentation, naming conventions, and campaign tracking processes.
• Partner with Analytics and Ecommerce teams to connect CRM performance to broader business outcomes, including Rx orders, autoship starts, retention, and revenue.
• Proactively identify customer trends, campaign insights, and optimization opportunities to share with the Email Marketing Manager and broader Marketing team.

Required Qualifications

• Experience: 1-2 years’ experience in Retail Analytics or related Business experience. Experience working with marketing programs a plus.
• Education: Bachelor’s Degree in Business, Statistics, Finance or equivalent experience.
• Professional Certifications: None required

Preferred Knowledge, Skills or Abilities

• Experience with SQL (in the context of conducting analysis) required
• Experience with Retail POS or Loyalty Program Data
• Experience with Tableau, Alteryx, or any programming languages a plus
• Proficiency in Microsoft Office products
• Speak, read, and write effectively in the English language

Working Conditions

• Sitting
• Standing (not walking)
• Walking
• Kneeling/Stooping/Bending
• Reaching overhead
• Lifting up to 20 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visit this link (https://www.tractorsupply.careers/content/Our-Benefits/?locale=en_US) for more specific information about the benefits and leave policies applicable to the position you’re applying for.