Analyst - Claims Management

Job Summary

The Analyst, Claims Management investigates, manages, and reports on all aspects of self-insured retained loss claims and potential claims involving automobile liability, general liability, property damage, and personal injuries. They negotiate and settle claims in accordance with company policy, work with legal staff and outside counsel on larger claims, and support other groups on issues relating to customer relations and/or regulatory complaints.

Responsibilities

• Investigates, manages, and reports on all aspects of self-insured retained loss claims and potential claims involving automobile liability, general liability, property damage, and personal injuries.
• Negotiates and settles claims in accordance with company policy.
• Works directly with legal staff and outside counsel on larger claims.
• Supports other groups, such as customer service and regulatory, on issues relating to customer relations and/or regulatory complaints.
• Provides analysis and fact-finding to support corporate property and liability claims and incident investigations.
• Enters, maintains, and closes records on STARS claims management system.
• Supports claims financial reporting on a monthly, quarterly, and annual basis.
• Ensures efficiency.
• Negotiates financial settlements favorable to the Company and its customers.
• Creates Revenue Enhancements.

Required Qualifications

• Bachelor’s degree in a related field with a minimum of 3 years relevant experience.
• An equivalent combination of education and experience may be considered.
• Established knowledge and familiarity with insurance adjustment, third-party claims investigation practices and/or litigation.
• Strong interpersonal skills with an ability to actively listen and communicate effectively in writing and orally with customers and all levels of the organization.
• Ability to establish and maintain collaborative and productive relationships within the organization's Legal Department which manages the Claims Group.
• Strong organizational and time management skills with a commitment to solving problems on behalf of customers.
• Proficient computer skills, specifically the Microsoft Office suite and an ability to learn to use claims management database.
• The ability to investigate, analyze, and document facts is a must.
• Results oriented and proactive.
• Nature of work requires strict adherence to confidentiality.

Preferred Qualifications

• Prior experience working in a law firm, corporate legal department, insurance company, or other setting related to the investigation and assessment of property and casualty claims field.

What We Offer

• Competitive benefits and growth opportunities
• Generous performance-based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career-advancement pathways

Benefits

For more information, please visit: Benefits - Avangrid

Pay

The salary range for this position is dependent upon experience, ranging from $65,840 to $82,300.

Schedule

The work type is Office.