Claims Management Analyst

About the role

Join us as a Claims Analyst to grow your experience in handling complex claims. Make your mark in Claims. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

Responsibilities

• Analyzing the scope and extent of coverage of primary policies with deductibles.
• Clear and concise written and verbal communication with insureds, TPAs, brokers and underwriters.
• Making regular and appropriate contact with internal and external customers including leading national Fortune 500 companies.
• Giving guidance to insureds and/or brokers to manage expectations.
• Effectively strategizing and budgeting the litigation of each claim through discussions with counsel, vendors and insureds.
• Establishing with defense and coverage counsel clear ground rules in order to maintain financial control of budget and expenses.
• Maintaining and managing a diary system to efficiently manage and resolve assigned claim inventory.
• Independently negotiating high exposure claims with top plaintiff attorneys nationwide including attending mediations and trials as necessary.
• Completing all required file and management reports, participating in roundtables, and performing necessary reconciliation reports with the TPA.

Requirements

• Experience with Claims Third Party Administrators preferred
• 3+ years previous general and auto liability claims experience preferred
• Property and Casualty licenses preferred

Qualifications

• Excellent communication, interpersonal, analytical, and persuasive skills
• Prominent organizational, time management and customer service skills
• Understanding of claim litigation process
• Motivated individuals who are interested in the potential for an upwardly mobile career path

Skills

• Windows XP and Microsoft applications skills necessary

Benefits

At AIG, we provide comprehensive benefits to support your health, wellbeing, and financial security, as well as your professional development. We also invest in our people through continuous learning and development, fostering a culture of inclusion and belonging.