Analyst 2, Credit & Collections
Comcast · Pennsylvania, United States · 3 days ago
RemoteRemoteFinance$19.55/hrFull-time
Responsibilities
- Investigating credit actions and analyzing receivables to expedite resolution of outstanding debts
- Collaborating with senior analysts on projects to refine credit and collections methodologies
- Developing actionable debt repayment strategies to optimize customer financial commitments
- Maintaining accurate records of customer financial status and documenting collection activities
- Researching and interpreting payment histories to inform credit risk management and collection policies
- Producing daily delinquency reports to prioritize collection actions and improve recovery rates
- Creating monthly analytical reports on collection trends to drive strategic improvements in processes
- Creating job aides for new credit and collections policies, ensuring departmental compliance
Qualifications
- Regular, consistent and punctual attendance
- Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Skills
- Customer Experience (CX)
- Payment Handling
- Credit Processes
Pay
Salary range varies based on location.
Schedule
Variable schedule(s) and overtime as necessary.