Credit and Collections Analyst
Builders FirstSource · Anchorage, AK · 1 wk ago
AccountingFull-time
About the role
The role is responsible for providing exceptional customer service and support.
Responsibilities
- Handle customer inquiries via phone and email
- Resolve customer issues efficiently
- Process returns and exchanges
- Follow up on customer feedback
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to work independently and under pressure
- Basic computer literacy
Qualifications
- Customer service experience preferred
- Previous experience in a call center environment
Skills
- Strong problem-solving abilities
- Effective listening and empathy skills
- Proficient in Microsoft Office Suite
Benefits
- Comprehensive health insurance
- Flexible scheduling options
- Professional development opportunities
Pay
$15 - $20 per hour based on experience
Schedule
Variable hours to accommodate shifts and customer demand