An, Training and Excellence Partner

Education and Experience

• Bachelor's degree preferred; three or more years of experience delivering training in a corporate or instructional setting, with hands-on experience working with Benefits Administration platforms or related systems acceptable in lieu of degree.

Technical Skills and Requirements

• Skilled in developing training and quality assurance processes that are efficient and meet the expectations of the department.
• Strong knowledge of enrollment process and various enrollment types.
• Skilled in the development and maintenance of process, procedures, and quality assurance documentation.
• Knowledgeable of department-level databases and data procedures (Access, SQL Server, etc.).
• Efficient at working independently or as part of a team to deliver solutions and easily adjust to new environments and tool sets.
• Efficient in maintaining overall divisional and enrollment partnerships and subject matter expertise.
• Proficient at communicating ideas, specifications and status updates to both technical and non-technical professionals.
• Detailed knowledge of AFA products, technology, tactics and processes.
• Excellent organizational skills, attention to detail, and highly motivated.
• Efficiently work and produce results within the structure of divisional enrollment and project needs.
• Demonstrate commitment to meeting organizational, department and team goals and objectives with a strong focus on deadlines and deliverables.