Training Partner

Job Responsibilities

Create engaging programs that strengthen relationship building, confidence, executive presence, and effectiveness in client, partner, and team interactions across a range of roles and career stages.

Partner with business leaders, subject matter experts, and cross-functional teams to identify capability gaps and align learning solutions to business priorities.

Translate technical insurance content into practical, learner-centered programs that connect product, underwriting, workflow, and compliance knowledge with strong interpersonal and communication skills.

Develop high-quality learning materials, including facilitator guides, participant workbooks, job aids, presentations, e-learning modules, practice activities, and assessments.

Facilitate dynamic in-person and virtual sessions that encourage discussion, reflection, skill practice, and real-world application.

Provide coaching, feedback, and reinforcement to learners and leaders to support skill adoption and sustained behavior change.

Measure learning effectiveness through feedback, assessments, learner performance, behavior change, and business impact, and continuously refine programs based on insights.

Support change initiatives and business transformation efforts through learning strategies that strengthen communication, adaptability, and employee engagement.

Education and Certifications

• Bachelor’s degree in business, insurance, education, human resources, organizational development, or a related field, or an equivalent combination of education and experience.
• Professional certifications or designations in learning and development, coaching, leadership development, or insurance preferred.

Work Experience and Skill Set Requirements

• 7+ years with meaningful experience in learning and development, facilitation, coaching, instructional design, or training, with a strong emphasis on soft-skills development.
• Experience in the E&S insurance industry, including knowledge of surplus lines, underwriting, coverages, market practices, and related workflows.
• Experience training underwriters, brokers, operations teams, or other insurance professionals in wholesale, programs, specialty, or E&S environments.
• Proven success designing and delivering programs focused on communication, collaboration, influence, presentation effectiveness, relationship building, and professional growth across a range of audience and experience levels, including early-career employees and insurance professionals.
• Strong facilitation, presentation, and interpersonal communication skills, with the ability to engage learners in both in-person and virtual environments.
• Experience providing performance-based coaching, feedback, and reinforcement strategies that support skill adoption and behavior change.
• Ability to tailor learning solutions for different audiences, roles, and experience levels, and translate business needs into practical development opportunities.
• Ability to use and develop AI capabilities to design and deliver innovative training experiences that promote behavior change and adoption of trained skills, attitudes and habits.
• Strong stakeholder management, organization, and project execution skills.
• Experience supporting managers and teams through behavior change, capability building, or employee development initiatives.