Amusement Operations & Technical Service Manager

About the role

Amuze Products is a leading innovator in the amusement industry, delivering engaging entertainment experiences worldwide. We are seeking an Amusement Operations & Technical Service Manager to oversee our on-site technical operations and ensure exceptional service quality.

Responsibilities

• Manage daily technical operations and maintenance of amusement equipment to ensure optimal performance.
• Lead and develop a team of technicians, fostering a culture of safety and excellence.
• Perform and supervise electronics repair and preventive maintenance activities.
• Coordinate inventory management for parts and tools to support uninterrupted operations.
• Collaborate with customer service teams to address and resolve technical issues promptly.
• Develop and implement operational procedures and safety protocols.
• Analyze equipment performance data to recommend improvements and upgrades.

Requirements

• Proven experience in technical operations management within the amusement or related industry.
• Strong skills in electronics repair and preventive maintenance.
• Demonstrated leadership abilities managing technical teams.
• Effective inventory management and organizational skills.
• Excellent customer service and communication skills.

Preferred Qualifications

• Experience with amusement ride systems and safety regulations.
• Technical certifications related to electronics or mechanical maintenance.