AML/BSA Specialist

Key Responsibilities

• Review queue-based compliance reports from enterprise reporting tools on a recurring basis
• Analyze records to identify root causes of incomplete, incorrect, or missing customer or account data
• Remediate within approved systems when permitted and route items requiring additional action to appropriate partner teams
• Create and manage testing or case records to document review, outcomes, and decisions
• Assign, track, and resolve “action” and “pending” items in alignment with control requirements
• Validate reporting accuracy by reconciling record counts and outcomes across systems
• Maintain audit-ready documentation and evidence in designated shared repositories
• Perform quality checks to ensure accuracy, completeness, and timeliness of work
• Communicate status, trends, and issues to stakeholders and leadership

Technical Skills - Must Have

• Experience in KYC, AML, or Financial Crimes Operations, preferably supporting Payments or Retail Banking
• Experience reviewing and resolving customer or account-level data issues in compliance or operational queues
• Ability to use business intelligence or reporting tools (e.g., dashboards, extracted reports) to analyze and validate data
• Strong proficiency in Microsoft Excel, including review of large data files, validation of counts, and comparison of datasets
• Experience identifying data discrepancies, analyzing root causes, and documenting outcomes
• Experience maintaining documentation and evidence to support controls, audits, or examinations

Technical Skills - Nice to Have

• Experience supporting Payments operations or complex financial products
• Familiarity with customer identification, verification, or ownership data defects
• Prior involvement in control execution, issue management, or regulatory exam support
• Exposure to additional reporting and visualization tools used in risk or compliance monitoring
• Experience following formal document retention and evidence management standards

Additional Qualifications

• Strong attention to detail and ability to follow documented procedures precisely
• Comfortable working cross-functionally with data, risk, and compliance partners
• Strong written and verbal communication skills for documenting findings and escalations