AMI Solutions Lead

About the role

This role serves as a liaison between business stakeholders and technical teams to deliver effective, integrated solutions.

Responsibilities

• Gather, analyze, and document business and functional requirements using interviews, workshops, surveys, and document analysis.
• Collaborate with clients, stakeholders, and internal teams to clarify requirements and ensure alignment with technical solutions.
• Serve as a liaison between business stakeholders and technical teams, translating requirements into actionable specifications.
• Lead and support requirements validation, testing activities, and defect resolution to ensure solutions meet business needs.
• Maintain requirements traceability matrices and a centralized repository for functional and design deliverables.
• Ensure all deliverables comply with LUMA IT standards, policies, and procedures.
• Provide knowledge transfer to technical teams on functional requirements and design decisions.
• Support business process analysis and functional design development, including creating process flows, use cases, and diagrams.
• Perform other duties as assigned, including function- or project-specific responsibilities outlined in supplemental documentation.

Requirements

• Five (5) years or more of experience as Business Analyst or related experience.
• Three (3) to Five (5) years in Electric Utility experience.
• Minimum of a Bachelor’s degree in information technology, Computer Science, Business Analysis or a related field.
• Experience with SDLC methods and tools including but not limited to requirements gathering, design documentation, workshop facilitation, defect tracking and testing support.
• Understanding of the typical business critical utility processes and their relationship to key systems (CIS, GIS, OMS, etc.).
• Experience with MS Word, MS Excel, PowerPoint, Visio.

Qualifications

• Experience with CC&B, Outage Management Systems, Meter Data Management Systems and Geographical Information Systems.
• Bilingual: Proficiency in written and oral communication (Spanish and English).
• Valid Driver’s License.