AMH - Administrator for Integrated Behavioral Health Services

About the role

The Administrator for Integrated Behavioral Health Services oversees clinical and administrative operations to ensure effective, compliant, and high-quality service delivery. They also manage financial activities, build and maintain workflows, monitor program performance, and lead and support implementation of program and organizational changes.

Responsibilities

• Oversees clinical and administrative operations of the IBHS department to ensure effective, compliant, and high-quality service delivery.
• Ensures program compliance with applicable Federal, State, and local laws, licensing requirements, contracts, agency policies and procedures, and all other regulations, requirements, and standards as required.
• Responsible for overseeing financial activities and managing department budget, including setting financial goals, monitoring expenses, and reporting financial status.
• Builds and maintains workflows that support accurate clinical documentation, meet reporting requirements and support data driven clinical decision-making based in evidence-based practices and client quality outcome metrics.
• Maintains thorough understanding of Washington’s CCBHC model and develops relationships with other CCBHCs regionally.
• Develops and maintains relationships with community partners that strengthen areas of practice and work to ensure community needs are met.
• Provides leadership and supervision to the Medical Director, Director of Children’s Mental Health, Director of Recovery Services, and Clinical Director of Adult Mental Health to support effective service delivery and adherence to ethical and professional standards of practice.
• Recruits, interviews, hires, and retains qualified staff to meet IBHS program goals and contractual expectations.
• Sustains employee engagement, retention, and professional growth through coaching, training, and performance management practices aligned with agency standards.
• Ensures timely review and approval of staff timesheets to maintain accurate payroll-related records in accordance with agency procedures.
• Led the clinical direction for the agency, through integration of CCBHC community needs assessment, promotion of behavioral health best practices and working with clinical leaders to address areas of improvement and/or service gaps across the continuum of services at ACRS.
• Cultivates thorough understanding of Washington’s CCBHC model and develops relationships with other CCBHCs regionally.
• Develops and maintains relationships with community partners that strengthen areas of practice and work to ensure community needs are met.

Requirements

• Education and Experience: Master's degree in Behavioral Health field and a Mental Health Professional standing with at least seven (7) years of experience in mental health services; AND Must have an active license as a Mental Health Professional preferrably in Washington State AND At least 5 years’ experience in senior leadership roles in a behavioral healthcare setting preferred.
• Experience: Experience working in a CCBHC or FQHC (Federally Qualified Health Center) setting strongly preferred. Experience working with individuals experiencing serious mental health conditions, including familiarity with behavioral health needs of Asian and Native Hawaiian/Pacific Islander communities.
• Cultural Humility: Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices.
• Knowledge and Skills: Demonstrates a recovery-oriented framework and knowledge of trauma-informed care. Strong analytical, interpersonal, organizational, training, written, and verbal communications skills. Demonstrated ability to work independently, prioritize deadlines, take initiative, and maintain confidentiality. Fluency in one or more Asian and Native Hawaiian/Pacific Islander language preferred. Knowledge of change management principles, including communicating change, engaging stakeholders, and supporting successful transitions.
• Technical Skills: Effective ability to navigate a computer. Competency in use of the Microsoft Office and other relevant software for word processing, calendaring, e-mail, and spreadsheet data entry. Efficiently research and perform various tasks via the internet.

Qualifications

• Availability to work varied hours, including occasionally evenings and weekends if needed.
• Must have reliable transportation. If using a personal or agency vehicle to fulfill job duties, must have a valid driver’s license and be insurable under ACRS’s auto policy. If using personal vehicle, must have current auto insurance.
• Follows all agency policies and procedures as outlined in the Employee Handbook.

Benefits

Competitive Benefits Package Includes Pay range is between $140,500 to $186,100 annually. Can increase based on experience. ACRS pays 100% for employee only HMO/Virtual Plus medical benefits. Additional options are covered anywhere from 75% to 85%. Dental and Vision insurance are available at a very minimal cost. ACRS pays 100% of your life, AD&D and long-term disability insurance on or coinciding with your date of hire. Employer paid ORCA card and vanpool program. Free on site parking available at Main Office. Paid Time Off: 8 hours of vacation accrued monthly from day 1, available to use after 6 months of employment. 6 hours of sick leave, accrued monthly from day 1, available to use once accrued, no waiting period. 32 hours (max) of wellness leave per year, available to use upon hire, no waiting period. Wellness leave hour amount is subject to proration based on the calendar month of hiring. 13 paid holidays annually. IT equipment provided, with telecommuting reimbursement available. 403b Retirement Savings Account eligibility. Simplified Employee Pension available after 2 years. Employee Assistance Program.