American Girl NYC - Asset Protection Associate (permanent/part time under)
About the role
The Part-Time Under Asset Protection Associate position is part of the American Girl New York City retail store team. A valid NYS security license is required. The American Girl New York City retail store is looking for a dynamic individual as a Seasonal Part-Time Asset Protection Associate, who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets.
Responsibilities
- Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
- Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations.
- Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
- Serve as a safety mentor for store employees; lead by example.
Requirements
- One to two years of loss prevention, law enforcement, criminal justice, military or security experience, preferred.
- State specific license, is required.
- Working knowledge of Microsoft Word, Excel and Outlook Software programs, preferred.
- Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.
- Must be available to work evening, weekend, and holiday shifts.
Pay
The hourly rate for this position is between $19.00 - $20.00. Hourly rate is based on a candidate’s education, skills and experience.
About the company
American Girl is a subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: We collaborate, We innovate, We execute.