AMER Benefits Senior Manager (COE)

Responsibilities

• Lead the deployment and ongoing management of benefits programs across the Americas
• Achieve alignment between regional benefits programs and global benefits principles while meeting market and regulatory requirements
• Address complex benefits issues and make program decisions as the senior escalation point
• Support workforce decisions, organizational changes, and talent initiatives through benefits expertise and recommendations
• Represent the Americas region within the Global Benefits Leadership Team, providing market insights, operational feedback, and recommendations to support global priorities
• Manage regional benefits budgets, forecasts, and spend tracking in partnership with Finance
• Monitor benefits cost trends and identify opportunities to improve efficiency and value
• Support annual planning and forecasting activities for benefits programs
• Provide financial insights and recommendations to support regional decision-making
• Lead the regional design, implementation, testing, and continuous improvement of benefits administration platforms and related processes
• Partner with Global Benefits Programs, People Experience, Payroll, vendors, and project teams to support benefits technology initiatives and enhancements
• Ensure benefits platform configurations accurately reflect plan design, eligibility requirements, and regulatory obligations
• Support user acceptance testing (UAT), annual enrollment readiness, system enhancements, and post-implementation stabilization activities
• Leverage experience with benefits administration platforms such as PlanSource, and familiarity with other solutions, to support effective delivery and employee experience
• Monitor benefits market trends, legislative developments, and emerging practices across the Americas
• Provide regional insights and recommendations to Global Benefits to inform strategy and program design
• Avoid the competitiveness and effectiveness of benefits offerings within the region
• Identify opportunities to enhance employee value while balancing cost and compliance considerations
• Partner with the Reward M&A lead on due diligence and integration activities for M&A transactions within the Americas
• Assess benefits-related risks, liabilities, costs, and harmonization opportunities
• Partner with Global Benefits, Legal, Finance, HR, and external advisors on integration planning and execution
• Support employee transition activities and benefits-related change management during integrations
• Ensure benefits programs comply with applicable regulations and internal governance requirements
• Partner with Legal, Payroll, Finance, and HR teams to manage benefits-related risk
• Oversee regional vendor relationships and support performance management activities
• Support audits, controls, and compliance reviews related to benefits programs

Qualifications

• Significant experience managing benefits programs across the Americas, including healthcare, retirement, wellbeing, and insured benefits
• Strong understanding of benefits regulations, market practices, and vendor management
• Experience managing benefits budgets, forecasting, and financial planning activities
• Hands-on experience with PlanSource and familiarity with other benefits administration platforms preferred
• Experience supporting M&A due diligence and integration activities
• Proven ability to partner effectively with HR, Finance, Legal, and business leaders
• Experience operating within a global Benefits or Total Rewards COE model