Account Manager Senior

About the role

Join Trane Technologies, a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation. As a Senior Services Account Manager in Tempe, AZ, you will be part of a team dedicated to improving building efficiency and sustainability through our Service offerings.

Responsibilities

• Leads customer conversations with business level insights to establish value and create demand.
• Actively listens to identify concerns and acts as a facilitator to help the customer buy, including developing project business cases, financial proformas, and validating business outcomes.
• Gathers and validates preliminary information, performs facility walkthroughs, construction plan reviews, or other requirements.
• Manages complaints, resolves conflicts, and negotiates solutions to reconcile differences while maintaining positive relationships.
• Buys into the company’s vision and values, and aligns with Trane’s leadership principles.
• Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires, then offering solutions that provide value and meet their needs.
• Takes a consultative and strategic approach to pursue new business and grow existing account relationships.
• Prioritizes specific goals and plans to prioritize, organize, and accomplish work.
• Solves complex problems and identifies opportunities within the context of the business.
• Facilitates discovery and effectively targets and identifies opportunities.
• Works with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.

Requirements

• 5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS).
• 5+ years of solution sales experience with a track record of achieving and exceeding sales targets.
• Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
• A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships.
• Strong financial and business acumen and self-starter mindset.
• Available for local travel.

Qualifications

• Driver License, Valid and in State Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Skills

• Customer Relationship Management
• Financial Acumen
• Problem Solving
• Strategic Thinking
• Teamwork

Benefits

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Pay

Annual Base Salary Range: $135,026.66 - $195,264.99

Compensation Type: Salary

Incentive Eligible: Yes

Schedule

Safety Sensitive Role: Yes