Amendments Office Specialist (Office Specialist 2)

About the role

The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Statistics section is recruiting for an Amendments Office Specialist (Office Specialist 2).

Opportunity Awaits, Apply Today! – Amendments Office Specialist (Office Specialist 2)

Responsibilities

• Support vital records amendment operations by reviewing, preparing, scanning, and distributing customer requests.
• Enter amendment orders into the state vital records system.
• Manage incoming communications through voicemail and email.
• Provide customers with timely and accurate information regarding their amendment requests.
• Ensure amended vital records are printed and mailed.
• Retrieve, file, and refile records with precision.
• Assist program staff with a variety of office support tasks essential to maintaining effective and efficient workflow.

Requirements

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An associate degree in any field.
• An equivalent combination of education and experience.

Desired Attributes

• Demonstrated ability to analyze and screen applications and documents to ensure they meet specific requirements.
• Prowess in understanding and consistently applying complex procedures, laws, and rules, to guarantee accuracy in processing vital record amendments.
• Proficiency in Word, Excel, Outlook, PowerPoint, Teams, and Adobe Acrobat applications for processing documents.
• Strong written and verbal communication skills for interacting effectively with diverse colleagues and a diverse customer base.
• Capacity to work independently, adapt to changing priorities, and collaborate effectively as part of a team.
• Experience providing friendly, professional, and high quality customer service.
• Commitment to fostering and supporting a culturally competent, inclusive, and diverse work environment.

Benefits

• Excellent, low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
• Potential eligibility for the Public Service Loan Forgiveness Program.
• Retail security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training and development opportunities to grow your career with the State of Oregon.