Ambulatory Pharmacy Technician

About the role

Supports pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery outcomes. Coordinates order intake, documentation review, and transaction support activities to improve operational continuity and reduce processing delays. Maintains pharmacy records, service documentation, and data entry activities to strengthen accuracy, traceability, and audit readiness. Monitors inventory support activities, supply movement, and material availability to help sustain uninterrupted pharmacy operations. Resolves routine service issues and escalates complex exceptions to support compliant handling and timely issue closure. Collaborates with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs. Contributes to process improvement and standardization efforts that enhance efficiency, quality controls, and future readiness across pharmacy support services.

What we are looking for

Our ideal candidate models these characteristics:

• Customer centric
• Multi-tasking abilities
• Accountability
• Agile mindset
• Team oriented
• Willingness to learn
• Receptive to feedback

Requirements

• High School Diploma/GED or equivalent experience required
• 2+ years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required
• Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred

Schedule

Hours of operation: Monday–Friday, 7am to 5:30pm; Saturday, 9am to 2pm; Sunday and all major holidays closed. Mon-Fri shifts are 8.5 hours inclusive of a 30-minute lunch. Shifts rotate during open, weekday hours. This is an onsite position at Methodist Community Pharmacy - Dallas, located inside Methodist Dallas Medical Center (1441 N. Beckley Ave, Dallas, TX 75203).

Benefits

• Medical, dental, and vision care
• Backup dependent care
• Adoption assistance
• Infertility coverage
• Family building support
• Behavioral health solutions
• Paid parental leave
• Paid caregiver leave
• Training programs and professional development resources
• Mentorship programs, employee resource groups, and volunteer activities