Ambulatory Informatics Analyst

About the role

Join our team as a day-shift, full-time Ambulatory Informatics Analyst in Albuquerque, NM.

Benefits

• Career growth opportunities
• Tuition assistance
• Resources that support wellness, education, and financial well-being
• Paid time off
• Comprehensive health benefits
• Supportive, inclusive culture where you are valued and cared for
• Use of advanced technology to support the team and enhance patient care
• Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S., focused on people and investments in innovative services and technologies
• Delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states

Responsibilities

• Play a crucial role in the success of outpatient clinics by actively engaging in the planning, development, implementation, education, and training of clinical and operational documentation
• Provide operational excellence by streamlining workflows and integrating evidence-based practices to improve patient outcomes and meet organizational needs
• Ensure adherence to safety principles and utilize evidence-based practice to enhance patient outcomes through technological advancements and workflow optimizations
• Consistently deliver high-quality services to stakeholders across the organization
• Facilitate and support standardization of applications and systems design for physician support, medication management, clinical documentation, and workflows
• Provide input and guidance to identify and resolve system deficiencies, analyzing problems and proposing effective solutions
• Demonstrate proficiency in identifying, resolving, and escalating issues as needed to achieve timely and appropriate resolutions
• Maintain open communication with various stakeholders and organizational leaders throughout the resolution process
• Prioritize requests and assist in the development of electronic healthcare record platforms and other clinical information systems across the organization
• Participate in and, when necessary, lead training sessions to support ongoing projects
• Keep management informed about staff skill levels and application proficiency
• Effectively prioritize and resolve technical issues, collaborating with IT analysts and users to overcome barriers and achieve results
• Offer call support, both on-site and remote, as needed
• Travel to and from organizational facilities as needed to support implementation, training, or at-the-elbow support

Qualifications

• High school diploma or equivalency (required)
• 3+ years of experience in healthcare or a healthcare IT-related field (required)
• Certification as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Medical Assistant (MA), or Certified Professional Coder (CPC) (preferred)
• Associate's or Bachelor’s Degree (preferred)
• Informatics or teaching/training experience (preferred)