Ambulatory Clinical Informatics Specialist

About the role

The Ambulatory Clinical Informatics Specialist collaborates with ambulatory clinic leaders and staff, patient care teams, IT, and other Informatics teams to develop, implement, and coordinate standardization of information systems policies and procedures to promote the safe, efficient, and optimal use of the ambulatory information systems.

Responsibilities

• Collaborate with the Clinical Informatics Manager and CCIO to coordinate and facilitate workflow and process improvements in relation to IT systems in order to enhance the effectiveness of ambulatory clinical applications.
• Participate in organizational committees and serve as an expert Informatics resource, providing guidance and perspective on the design and development of information systems to ensure they support and enhance patient care, as well as the organization's operational and strategic priorities.
• Provide initial training of ambulatory clinical applications to new providers, ambulatory staff, and super-users, and continue to educate all providers and super-users.
• Optimize and maintain ambulatory clinical information systems, validate changes, upgrades, and modifications, and communicate updates to operational leaders and stakeholders.
• Develop and maintain a strong, effective working relationship with ambulatory clinic leaders and staff, IT, and other Informatics teams to ensure design application changes meet organizational needs.
• Round regularly in assigned support areas, serve as a resource for ambulatory providers and clinical staff, and resolve issues related to software, workflows, and processes.
• Lead or participate in interdisciplinary committees focused on IT solutions for improving ambulatory clinical processes, and assist with process improvement activities and IT-related patient safety opportunities.
• Train and educate ambulatory providers, staff, and super-users on ambulatory clinical applications, processes, workflows, and functionality.

Requirements

• High School graduate or equivalent required.
• Current LPN or RN license required.
• Minimum 3 years of medical practice experience preferred.
• Experience as an ambulatory clinical IT subject matter expert or Super-User preferred with certified EHR applications.
• Previous participation and/or leadership in a hospital committee preferred.
• Strong understanding of ambulatory clinical workflow processes and performance improvements to support nursing and physician practice.
• Demonstrated ability to be self-directed with excellent organization, analytical, and interpersonal skills.
• Experience in using Meditech and/or previous experience in Clinical Informatics is preferred.
• Ability to work independently, manage multiple projects with strong prioritizing skills, and commit to enhancing professional growth through continued education.

Qualifications

• Thorough knowledge of ambulatory clinical applications used within the organization.
• Excellent oral and written communication skills.
• Microsoft Office - basic skills preferred (Excel, Word, PowerPoint, Outlook).
• Interpersonal skills and abilities to deal effectively with all levels of personnel.