Ambulatory Administrator

Overview

Under the direction of the Administrative Director or the Vice President of Ambulatory Services, the Ambulatory Administrator ensures patients are provided high quality care in a safe environment, and in a customer service and results oriented manner. Responsible for day-to-day clinical and non-clinical operations and coordinating the provision of ambulatory health care services in multiple primary and specialty care offices.

Job Duties

• Works together with Physician Leaders to establish standards of ambulatory care and performance regarding responsiveness to physician and patient customers, effectiveness of support systems and appearance of physical facilities.
• Promotes financial viability of ambulatory services and programs through appropriate budgeting and monitoring of financial performance related to pricing strategies, revenues, expenditures, and resource management.
• Oversees and/or directs employee management activities within ambulatory care areas including interviewing, hiring, training, counseling, and disciplinary actions.
• Provides coaching and direction for staff to maximize and strengthen exceptional customer service performance while holding staff accountable.
• In conjunction with management, Finance, and Business Groups, ensures that ambulatory managed care opportunities are coordinated to maximize third-party reimbursement.
• Develops and recommends strategic and operational plans and operating policies in a cost-effective and customer-oriented manner. Implements endorsed actions and policies and monitors progress.
• Responsible for the cooperative planning of new ambulatory offices, renovation and improvement of facilities and establishing systems that ensure efficient and cost-effective utilization of resources, space, materials and personnel.
• Promotes a patient- and family-centered care environment for ethical decision making. Advocates for patients to promote optimal care and outcomes. Promotes autonomous decision making by patients.
• Actively participates in quality improvement activities.
• Reviews monthly financial statements with Providers and staff.

Qualifications

• Experience Requirements: 5 years progressively responsible administrative experience in an applicable ambulatory health care facility which includes working knowledge of billing and/or reimbursement, management of clinical and non-clinical staff and working with physicians, demonstrating management and leadership expertise required.
• Additional years at the senior management level may be substituted for years of college training required.
• Education Requirements: High School Diploma or GED required. Bachelors Business Administration, Allied Health and Health Care Management required or Masters Business Administration, Allied Health and Health Care Management preferred.

Additional Details

5-8 years of relevant work experience in lieu of a bachelor’s degree will be considered. UFJPI is an Equal Opportunity Employer and Drug Free Workplace.