Amazon Fulfillment Specialist

We are looking for an Amazon Fulfillment Specialist to support order execution and customer supply chain activities for a high-volume Amazon business based in Clearwater, Florida. This contract-to-hire position is fully remote, with a strong preference for candidates in the Eastern time zone due to critical Monday processing deadlines.

Responsibilities

• Manage incoming Amazon purchase orders through Vendor Central and ensure each order is processed accurately from receipt through fulfillment.
• Oversee the full sales order lifecycle by coordinating order entry, allocation, shipment readiness, and completion within required timelines.
• Track service performance metrics, including on-time and in-full results, and address issues that may affect customer commitments.
• Partner with warehousing, transportation, and third-party logistics providers to support timely movement of goods and resolve fulfillment exceptions.
• Support replenishment and inventory planning activities by reviewing order patterns, demand signals, and forecast-related information.
• Maintain accurate transaction records in ERP systems such as NetSuite and ensure data aligns across order management and fulfillment platforms.
• Investigate order discrepancies, shortages, routing issues, or delivery delays and take corrective action to minimize disruption.
• Prioritize Monday order execution requirements and adjust weekly workload to meet critical customer processing deadlines.

Requirements

• At least 3 years of relevant supply chain or customer operations experience, including a minimum of 2 years working with Amazon order processes.
• Hands-on experience using Amazon Vendor Central to manage purchase orders, fulfillment activity, or related customer supply chain tasks.
• Strong background in order management, replenishment, forecasting, and execution within a product-based or CPG environment.
• Working knowledge of transportation, warehousing, and third-party logistics operations that support customer delivery performance.
• Experience using an ERP platform such as NetSuite or a comparable enterprise system for order and inventory coordination.
• Ability to work independently in a remote setting while consistently meeting time-sensitive deadlines, especially on Mondays.
• Clear communication skills and strong attention to detail when handling exceptions, cross-functional coordination, and customer-facing supply chain activities.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.

All applicants must be legally authorized to work in the United States.