AM Server

About the role

Participate in daily Front of House operations to deliver a 5-Star, 5-Diamond, 3-Michelin Star experience to all guests. Maintain all aspects of the service areas and dining room. Serves as the ambassador of the establishment.

Responsibilities

• Comprehensive knowledge of table and position numbers
• Master all 5 setup/opening duties requirement in a timely fashion
• Set/reset tables correctly, quietly, efficiently, and to standards
• Greet guests and offer beverage service, including cream, sugar, etc.
• Knowledge of special caffeine/Alcoholic drinks offered in the morning
• Maintain tables and side stands throughout service, drink refills, clearing and closing with guest without constantly being told to do so
• Input house breakfast correctly in the POS
• Polish silver/stemware
• Learn how to do all items on all 3 checklists
• Learn set up of CCH/Kitchen Tables
• Completes a basic test (verbal or written) about the breakfast menu and drinks
• Completes a basic test (Verbal or written) about The Inn and Chef Patrick O’Connell
• Be able to help train new employees to the standards that are in place
• Demonstrates understanding and knowledge of The Forbes 5-Star standards, AAA, Michelin and Relais & Chateuax
• Learn Tea Service

Requirements

• Excellent communication skills
• Must be at least 16 years of age
• Must be well-groomed and well-presented with no visible tattoos
• Must have reliable transportation
• Must be on time to scheduled shift
• Open to working weekends and holidays

Qualifications

• Familiarity with Forbes Standards
• Ability to communicate in a language other than English, preferably Spanish or French
• Certification in CPR

Skills

• Ability to communicate in English both orally and in writing
• Strong interpersonal communication skills both verbal and written
• Must always be organized and maintain cleanliness of workstation
• Ability to speak using clear and professional language
• Ability to multi-task in a fast-paced / stressful environment
• Ability to cross-train across multiple departments and assist when needed
• Ability to assist guests with questions about the property, its history, and surrounding areas

Physical Demands

• Must be able to lift 30+ lbs.
• Able to stand, bend and walk for long periods of time
• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting and climbing

Benefits

• Health, vision and dental insurance (full time employees)
• Paid time off (Full time employees)
• 401(k) retirement plan with match
• On-the-job training
• Employee education allowance
• Advancement potential
• Flexible schedules
• Employee appreciation events
• Complimentary uniforms
• Delicious “family” meals daily prepared by the chefs
• Referral bonuses
• Competitive pay