AM Server

About the role

Four Seasons is a luxury hospitality company committed to creating exceptional guest experiences. Our team members strive to become better every day and treat each other with respect and kindness. We believe in building lasting connections with our guests, residents, and partners.

The location of interest is Four Seasons Resort Rancho Encantado Santa Fe, a high-desert retreat in the Land of Enchantment. The resort offers a serene environment with stunning views and amenities such as hiking trails, a spa, and a fine dining restaurant named Terra.

Responsibilities

• Deliver knowledgeable, engaging service with a full understanding of all food and beverage offerings, confidently sharing ingredient details and providing articulate, enticing menu descriptions.
• Support the Terra team by completing side work, greeting and seating guests when the host/ess is unavailable, taking reservations, and operating the MICROS point-of-sale system.
• Maintain full awareness and presence on the floor, anticipating guest needs and responding promptly and appropriately to any concerns or requests.
• Accurately close guest checks; process cash and credit card payments; and properly handle voids, corrections, and complimentary items in accordance with Four Seasons policies.

Requirements

• 2+ years of experience as a high-end restaurant server/restaurant service or related work.
• Strong F&B knowledge.
• Flexible schedule- availability to work weekends and holidays.
• Current New Mexico Food Handler and Alcohol Server certifications.
• Ability to stand and move around the restaurant area for the entire shift.
• Ability to lift and carry up to 30lbs.

Qualifications

• Genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others.
• Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience.
• Collaborative team player who actively supports and encourages colleagues to achieve shared success.

Skills

• Knowledgeable about all food and beverage offerings.
• Confident in sharing ingredient details and providing menu descriptions.
• Ability to anticipate and respond to guest needs.
• Proficient in using the MICROS point-of-sale system.

Benefits

• Free and discounted stays at 135 Four Seasons locations worldwide.
• Global growth opportunities.
• Food & beverage and spa discounts.
• Complimentary employee meals.
• Free employee parking.
• Comprehensive training & development.
• Medical benefits, including parental leave.
• 401(k) Retirement Plan.
• PTO + sick leave pay.
• Competitive pay: $10.93 hourly + tips.

Pay

$10.93 hourly + tips

Schedule

Flexible schedule- availability to work weekends and holidays.