AM Server

Essential Duties

• Take orders from customers, accurately entering them into the restaurant's ordering system.
• Serve food and drinks to customers, ensuring that orders are correct and presented attractively.
• Check on customers regularly to ensure that they are satisfied with their meals and to address any concerns.
• Handle cash and credit card transactions accurately, balancing receipts at the end of each shift.
• Respond promptly and professionally to customer requests, complaints, and inquiries.
• Must have the ability to carry large trays of drinks and food and organize multiple orders.
• Must be able to withstand prolonged periods of standing and/or walking.
• Able to lift at least 30 lbs.

Specific Requirements of this role

• Maintain and ensure the overall cleanliness and safety of work area/assigned station and the establishment.
• Perform opening and closing procedures including but not limited to the set up and break down of stations, cleaning/clearing tables and checking tables before, during and while service is provided.
• Adhere to all health and safety regulations and procedures, including food handling and sanitation.
• Provide service to and be accountable for an assigned section.
• Retain and maintain complete knowledge of all food and beverage menu items.
• Perform accurate cash/credit handling and POS procedures.
• Other duties as assigned.

Qualifications

• Ability to work in a fast-paced, high-pressure environment.
• Excellent customer service skills, with the ability to communicate effectively with customers and staff.
• Basic math skills, with the ability to handle cash and credit card transactions accurately.
• Proven work experience, hotel level food serving preferred.
• Ability to work a flexible schedule, including weekends and holidays.