AM Public Area Supervisor

About the role

Guide the Public Area team through coaching, training, motivating, and leading by example to maintain the cleanliness of public areas including washrooms, interior corridors, resort vehicles, grounds, walkways, housekeeping closets, retail outlets, and food and beverage outlets according to resort standards and within the framework of Sundance environmental commitment.

Responsibilities

• Conduct public area stand-up meetings at the beginning of each shift to ensure all public area employees are present and on time.
• Review special events report with team to identify active conference spaces or public areas requiring attention.
• Assign Attendants areas for the day and give special directives relevant to Attendant's work area.
• Distribute checklists to be completed and provided to management at the end of each shift for review.
• Attend Housekeeping All-Team Stand-Up Meeting.
• Ensure attendance in Housekeeping All-Team Stand-Up Meeting in absence of supervisor.
• Check in/out keys, radios, and chest packs from the safety office.
• Check in/out Sundance vehicle following Sundance vehicle-safety guidelines if necessary to complete duties for the day.
• Train new and existing employees to the Sundance standard.
• Inspect all public areas at key times during the day to ensure quality.
• Train employees on recycling procedures for public areas.
• Ensure energy conservation procedures are followed in public areas.
• Ensure all closets and storage areas are clean and stocked.
• Ensure all closets and storage areas are locked at end of shift.
• Ensure cleanliness of public areas in assigned sections including all amenities being stocked; ie: paper towels, soap, toilet paper, linens, etc. per Sundance standard for current business level.
• Inspect all areas for maintenance or safety issues (i.e. loose dispensers, light bulbs, unhinged doors, etc.) and report to PBX.
• Ensure operational areas are cleaned prior to scheduled opening.
• Ensure conference spaces are cleaned prior to scheduled usage.
• Ensure each employee is wearing a neat and complete uniform including nametag and radio.
• Make sure keys and radios checked out have been returned to safety.
• Ensure all Attendants work only scheduled hours, unless approved overtime per Management.
• Must be willing to work indoors or outdoors in all weather conditions.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must possess a valid U.S. Drivers' License in good standing in accordance to Sundance's Insurance Company guidelines.
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Must be 21 years of age or older.

Skills

• Strong communication skills.
• Ability to lead and motivate teams.
• Knowledge of Sundance environmental standards.
• Basic knowledge of housekeeping protocols.
• Ability to work in various weather conditions.

Benefits

• Subsidized medical, dental, vision, 401k & paid time off policy.
• Employee discounts on dining and resort amenities.
• Season Pass.