AM & PM Houseman

Job Overview

The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. They play a key role in ensuring guest satisfaction and a positive guest experience.

Responsibilities

• Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
• Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
• Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
• Refill supplies such as toiletries, towels, and linens in guest rooms.
• Empty trash bins and replace liners in guest rooms and common areas.
• Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
• Report maintenance issues to appropriate personnel.
• Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
• Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
• Respect guests' privacy and maintain security standards by following established procedures.

Skills And Abilities

• Previous experience in housekeeping or a related role is a plus.
• Attention to detail, thoroughness, and knowledge in proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.

Working Conditions & Physical Effort

• Physical work is a primary part of many of our hotel and resort jobs.
• Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs.
• Some work is performed in an interior hotel environment with equipment and machines.
• The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
• The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
• *Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED