AM Dining Room Attendant/Busser - PT

Omni Tucson National Resort & Spa is a four-diamond luxury property nestled in the foothills of Tucson's Santa Catalina Mountains. The resort features lush fairways of its 36-hole championship golf courses, six signature dining outlets, a beautiful Mokara Spa, and 130 premier guest rooms. Associates enjoy an exciting work environment, comprehensive training and mentoring, and a culture of respect, gratitude, and empowerment.

About the role

This team member will maintain the highest standards for guests by ensuring quick, efficient, and professional completion of busser duties.

Responsibilities

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, including wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables and stock supplies, maintaining a full ice supply for side stations.
• Put away product delivery items.
• Transport prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated, discarding expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, such as refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, and glassware.
• Maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Maintain knowledge of the resort property.
• Attend department meetings and other required training.
• Perform any other duties as assigned by management.

Requirements

• Minimum of 6 months of food and beverage experience.
• Must have unexpired Food Handlers and TABC certification—or obtain upon hire.
• Ability to clearly and pleasantly communicate with guests, members, management, and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Work Environment

• Interior of hotel, dining room, and restaurant kitchen.
• Occasional travel around resort property as needed.
• Exposure to various cleaning chemicals.
• Exposure to food items and beverages.