AM Back Server - Element 47

About the Role

The AM Back Server supports the dining experience by taking orders, delivering food and beverages, and providing attentive follow-up to guests, all in accordance with established service standards. This role requires strong communication skills and an in-depth knowledge of the menu to ensure accurate service and thoughtful recommendations. With a focus on efficiency, teamwork, and guest satisfaction, the Back Server plays an essential role in creating a seamless and elevated dining experience. This position reports to the Restaurant Manager.

Responsibilities

• Use suggestive selling techniques for food and beverage
• Attend daily pre-meal tasting and pre-shift meeting
• Ensure friendly greeting to all guests and take orders, serve food and beverage requests promptly
• Check with guests during meals for satisfaction
• Responsible for guest check and proper payment
• Assist in clearing and set-up of tables before, during, and after service
• Make manager aware of all guest comments and complaints
• Familiar with Colorado liquor laws; does not serve intoxicated guests or minors
• Other duties as assigned

Requirements

• High school diploma or equivalent preferred
• At least 1 year of experience working in a restaurant

Skills

• Familiarity with Forbes 5-Star standards and procedures
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Basic knowledge of wine, food, and cooking methods
• Understanding of how to assist customers and meet their needs effectively
• Ability to work in collaboration with others to achieve team goals
• Attention to detail
• Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
• Ability to engage with customers in a positive and helpful manner

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand, walk, or be on your feet for extended periods of time
• Regularly work in wet, hot, and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push, or pull up to 50 lbs. individually or with assistance

Benefits

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

This position is classified as a seasonal full-time role.