AM Front Server - Element 47

About the Role

The AM Front Server delivers exceptional breakfast service by presenting food and beverages in a timely, professional, and welcoming manner, in alignment with Forbes Five-Star standards. This role sets the tone for the guest’s day, providing attentive and personalized service with a warm, knowledgeable approach. With a focus on detail, efficiency, and genuine hospitality, the AM Front Server ensures every guest begins their morning with a memorable and elevated dining experience. This position reports to the Restaurant Manager.

Responsibilities

• Serve food and beverages to guests according to standards
• Run dishes and make serving dishes a high priority
• Proficient in all E47 breakfast and lunch menus and can describe all menu items to a guest if/when necessary
• Attend daily pre-service tasting
• Take orders and serve menu items requests promptly while following established service- and timing-standards
• Check with the guest during the meal for the guest's satisfaction
• Responsible for guest check and proper payment
• Set gueridons and tables before service
• Assist in the clearing and set-up of tables during service
• Ensure tableware is clean and in place
• Complete side duties
• Maintain the proper care and cleanliness of tableware, serving equipment, and service areas (front and back of the house)
• Make managers aware of all guest comments and complaints
• Other duties as assigned

Requirements

• High School Diploma or equivalent preferred
• 1 year of related experience required

Skills

• Knowledgeable of Forbes 5-star standards and adheres to them in every aspect of the operation
• Basic knowledge of wine, food, and cooking methods
• Working knowledge of the Info Genesis system
• Familiar with Colorado liquor laws
• Well versed in all Wines by the Glass (BTG) offerings
• Working knowledge of the wine cellar and able to find wines if/when needed
• Strong selling techniques for menu items
• Maintain positive communication with service personnel
• Ability to work in collaboration with others to achieve team goals
• Attention to detail
• Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
• Ability to engage with customers in a positive and helpful manner

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand, walk, or be on your feet for extended periods of time
• Regularly work in wet, hot, and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push, or pull up to 50 lbs. individually or with assistance

Benefits

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks