AM Front Server - Element 47 - Summer

About the role

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. Inspired by place, united by purpose, defined by you, The Little Nell is a Relais & Châteaux resort, consistently recognized for its award-winning wine and culinary programs and dedicated service.

Responsibilities

• Serve food and beverages to guests according to standards
• Run dishes and make serving dishes a high priority
• Proficient in all E47 breakfast and lunch menus and can describe all menu items to a guest if/when necessary
• Attend daily pre-service tasting
• Take orders and serve menu items requests promptly
• Follow established service- and timing-standards
• Check with the guest during the meal for the guest's satisfaction
• Responsible for guest check and proper payment
• Set gueridons and tables before service
• Aids in the clearing and set-up of tables during service
• Ensures tableware is clean and in place
• Completes side duties
• Maintains the proper care and cleanliness of tableware, serving equipment and service areas (front and back of the house)
• Makes managers aware of all guest comments and complaints
• Other duties as assigned

Qualifications

• High School Diploma or equivalent preferred
• 1 year of related experience required
• Knowledgeable of Forbes 5 star standards and adheres to them in every aspect of the operation
• Basic knowledge of wine, food and cooking methods
• Familiar with Colorado liquor laws
• Well versed in all Wines by the Glass (BTG) offerings
• Working knowledge on wine-cellar and able to find wines if/when needed
• Strong selling techniques for menu items
• Maintain positive communication with service personnel
• Ability to work in collaboration with others to achieve team goals
• Attention to detail
• Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
• Ability to engage with customers in a positive and helpful manner

Job Benefits

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks