Alumni Coordinator

About the Role

Responsible for the development and elaboration of Alumni Services. Meets with clients at both inpatient and outpatient levels of care to familiarize them with the alumni program before they discharge. Works closely with the Aftercare Coordinator to maintain an accurate and up-to-date database on clients discharging from the program. Organizes and executes alumni events and communications on behalf of the Organization. Conducts regular check-ins with alumni and gathers relevant data. Collaborates with the Business Development team to expand the organization's resource base.

Responsibilities

• Meets with clients on a regular basis to provide information on alumni services.
• Maintains a database with contact and demographic information on program alumni.
• Maintains an accurate calendar of scheduled discharges and works closely with the Aftercare Coordinator to ensure Alumni Services are accessible to clients post-discharge.
• Routinely contacts alumni to check in and obtain information on target indicators (including abstinence or other relevant items).
• Coordinates alumni email/newsletter communications.
• Coordinates alumni events.
• Participates in networking events.
• Ensures all communication is HIPAA compliant.
• Works closely with Business Development staff, Aftercare Coordinator, and Financial Planner to ensure superior coordination of care and expand the resource network.

Requirements

• High School Diploma (recommended). Bachelor's or Master's degree preferred.
• 2 years' experience in a general office and/or behavioral health environment preferred.
• Experience with Microsoft Word and Excel.

Schedule

Sunday to Thursday, 12PM to 8PM

Pay

Pay Range: $20–22/hour