Altra: Field Service Representative (Kansas City)

About the role

A day in the life of a Field Service Representative (FSR) at Altra looks a little like this. A motivated self-starter, this role is responsible for executing seasonal go-to-market and service strategies across Nebraska, Kansas, Missouri, and Oklahoma states. This role drives brand growth, awareness, and sell-through by delivering impactful retail support, community engagement, and field activations. The FSR partners closely with Sales Representatives, specialty retail accounts, and cross-functional teams to execute activation plans and strengthen Altra’s presence in the market. This position reports to the Regional Field Service Manager. This role requires frequent travel within the assigned territory, including attendance at consumer events, races, and expos, and may require evening and weekend work. While this position is fully remote, the ideal candidate for this role will reside in the Kansas City area to better support their client base.

Responsibilities

• Support retail partners through store visits, product demos, and sales floor training to drive product knowledge and sales.
• Execute merchandising, promotional activations, and seasonal brand initiatives across the territory.
• Represent Altra at community events, races, expos, and consumer engagement activities.
• Build strong relationships with retail and community partners to increase brand awareness and advocacy.
• Partner with Sales Representatives and Field Service teams to deliver effective territory plans, training, and activations.
• Gather and share insights on consumer feedback, product performance, competitor activity, and market trends.
• Maintain accurate reporting, manage field resources responsibly, and ensure operational excellence.
• Achieve territory goals through consistent execution, strong organization, and proactive problem-solving.

Requirements

• Familiarity with the Altra product line
• Experience fitting and selling technical footwear
• Strong time management, planning, and organizational skills
• Excellent written and verbal communication skills
• Ability to work independently while collaborating effectively with a team
• Proficiency in Microsoft applications (including Outlook)
• Self-motivated, proactive, and driven to take initiative
• Reliable transportation
• Location requirement: While this position is fully remote, the ideal candidate will reside within Kansas City area to better service their client base.

Qualifications

• 1+ year of specialty retail experience (run or outdoor specialty preferred)
• 2+ years of marketing, sales, or field service experience

Pay

Hiring Range: $60,000.00 USD – $75,000.00 USD annually

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.