Altra: Field Service Representative (Baltimore)

About the role

The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across Maryland and Delaware (except Wilmington and Harper's Ferry, WV).

Responsibilities

• Retail & Territory Execution Support
• Deliver clear, engaging product presentations to educate and motivate retail staff and consumers.
• Implement merchandising and promotional activations using product and point-of-purchase materials.
• Execute all in-field activities in alignment with seasonal go-to-market strategies and sales priorities.
• Community & Brand Engagement
• Build excitement and awareness for Altra by engaging retail and community partners.
• Represent Altra at local and select national events, races, and expos.
• Support consumer trial and education through community activations and experiential opportunities.
• Foster meaningful, long-term relationships that drive advocacy and repeat sell-through.
• Collaboration & Strategic Partnership
• Partner with Sales Representatives to develop and execute effective service plans for the territory.
• Collaborate with Field Service teammates to design and deliver impactful education initiatives and activations.
• Serve as the “eyes and ears” of the business by gathering and sharing insights on product performance, competitor activity, and industry trends.
• Operational Excellence
• Complete detailed, accurate, and timely activity reporting via designated tools (e.g., Repsly).
• Maintain organization, readiness, and professional presentation of all field assets and demo footwear.
• Manage travel, expenses, promotional materials, and product seeding with fiscal responsibility.
• Consistently meet deadlines for projects, reports, and action items.

Requirements

• 1+ year of specialty retail experience (run or outdoor specialty preferred).
• 2+ years of marketing, sales, or field service experience.
• Knowledge & Capabilities:
• Familiarity with the Altra product line.
• Experience fitting and selling technical footwear.
• Strong time management, planning, and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently while collaborating effectively with a team.
• Proficiency in Microsoft applications (including Outlook).

Qualifications

• Self-motivated, proactive, and driven to take initiative.
• Reliable transportation.

Skills

• Microsoft applications (Outlook).

Benefits

Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF?. Detailed information on your benefits will be provided during the hiring process.

Pay

Hiring Range: $60,000.00 USD - $75,000.00 USD annually

Schedule

While this position is fully remote, the ideal candidate for this role will reside in the greater Baltimore to better support their client base. This role requires frequent travel within the assigned territory, including attendance at consumer events, races, and expos, and may require evening and weekend work.