Alliance Produce - Perishables Rep - Part time

About the role

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Responsibilities

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products and assists them with selections
• Prepares, packages, and merchandises fresh product
• Slices, packages, labels, and rotates products
• Scans in items on Telxon for production
• Assists in technical areas as needed
• Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build department sales
• Makes regular announcements related to freshly-produced items, and to increase sales
• Cleans and sanitizes display cases; properly operates / maintains equipment
• Complies with H-E-B food safety and sanitation standards
• Complies with departmental SOPs and store operating procedures

Department-specific duties

Aguas:

• Peels, cuts, and chops fresh fruits and vegetables
• Prepares fresh specialty drinks and food products specific to the Aguas department

Floral:

• Designs floral arrangements; provides a variety of fresh, quality products
• Designs and executes merchandising programs
• Tracks seasonal record when appropriate

Market:

• Cuts, trims, and prepares meat for service meat counter and self-service counter
• Ensures proper product rotation and storage
• Maintains coolers and freezers
• Weighs, prices, and packages selections
• Operates power meat prep and process equipment

Produce:

• Stocks and rotates product to ensure freshness
• Assists floral department when needed
• Communicates product knowledge to customers by explaining and providing samples
• Cuts, wraps, and prices produce to be placed on sales floor
• Maintains signing program

Seafood:

• Knowledgeable about various fish and shellfish
• Weighs, prices, and packages selections
• Maintains coolers and freezers

Qualifications

• Age requirement: 18+
• HS Diploma or GED (or equivalent)
• Customer service and communication skills
• Computer systems knowledge (Telxon, ACR, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills
• Completion of Company Orientation and Safety Training

Physical demands

Market Department:

• Constantly: reach at waist
• Frequently: stand, walk, pivot, push/pull arms, grasp, cervical flexion; exposed to wet, cold conditions
• Occasionally: reach overhead, at shoulder, at knee, at floor; bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, fine motor movements; exposed to hot conditions, ambient temperatures, loud noise
• Ability to lift 90 lbs, and manage in excess of 90 lbs

Seafood Department:

• Constantly: reach at waist
• Frequently: stand, walk, pivot, push/pull with arms, grasp; exposed to wet, cold conditions
• Occasionally: reach overhead, at shoulder, knees, and at floor; bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, fine motor movements, cervical flexion; exposed to hot conditions, ambient temperatures, loud noise
• Ability to lift 50 lbs, and manage in excess of 50 lbs

Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5–5.5 hours per 8-hour day; Occasionally: 0–2.5 hours per 8-hour day. Partners must never lift beyond their own safe lifting limit. If an item is too heavy to lift, push, pull, or carry, break the box down into lighter components or ask for assistance from another Partner or manager.