Alcohol Compliance Representative

Key Responsibilities

• Monitor alcohol service areas to ensure adherence to all applicable alcohol laws and regulations.
• Ensure all staff follow Responsible Beverage Service (RBS) guidelines.
• Identify and address violations of alcohol service policies promptly.
• Check identification to verify legal drinking age.
• Ensure proper wristbanding or marking systems are in place for age-restricted access areas.
• Detect and confiscate fake or invalid IDs in accordance with venue policies.
• Assist in training staff on alcohol compliance and safe service procedures.
• Reinforce best practices for identifying intoxicated guests and handling difficult situations.
• Provide guidance to bartenders and servers on compliance-related issues during events.
• Monitor guest behavior for signs of intoxication.
• Intervene appropriately and professionally when guests are over-served.
• Collapse and coordinate with security or management when situations escalate.
• Document incidents involving alcohol misuse, refusals of service, or compliance violations.
• Complete reports accurately and submit them per venue procedures.
• Participate in post-event reviews to improve compliance processes.
• Enforce venue policies on alcohol sales and consumption.
• Support adherence to licensing requirements and inspections.

Qualifications

• High school diploma or equivalent required.
• Previous experience in hospitality, event operations, security, or alcohol service preferred.
• Certification in Responsible Beverage Service (e.g., TIPS, ServSafe Alcohol) preferred or required within a specified time.
• Strong knowledge of alcohol laws and regulations (local/state).
• Excellent communication and conflict resolution skills.
• Able to remain calm and professional in high-pressure situations.
• Strong attention to detail and observational skills.
• Able to stand/walk for extended periods and work evenings, weekends, and holidays.

Key Competencies

• Integrity and accountability.
• Situational awareness.
• Customer service orientation.
• Conflict management.
• Team collaboration.
• Decision-making under pressure.

Working Conditions

• Fast-paced, high-energy event environment.
• Exposure to large crowds, loud noise, and varying weather conditions (if outdoor events).
• Extended periods of standing and walking.
• Flexible schedule based on event calendar.

Physical Requirements

• Ability to stand/walk for long durations (6–10+ hours).
• Ability to lift up to [25–50 lbs] occasionally.
• Good vision and hearing for monitoring crowds and identifying issues.

Additional Notes

• Must comply with all licensing requirements for alcohol compliance roles.
• Must be authorized to work in the United States.
• Background checks may be required.
• If you want, I can tailor this specifically for your venue (concerts, sports arena, festival, etc.) or make it shorter for a job posting.