Alcohol Compliance Representative - The Mann Center

About the Company

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people—it's our expertise that makes up Legends Global. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

• Supervises the serving of alcohol by event-day staff.
• Ensures staff is adhering to Legends’ and state/local alcohol service policies.
• Observes and documents all alcohol related issues or violations.
• Ensures that the nightly alcohol cut-off time is effectively communicated to staff members and event guests.
• Maintains a friendly, positive attitude and a professional demeanor.
• Assists with alcohol cut-off and performs other duties as assigned by Management.
• Monitors all employees’ adherence to the Legends Alcohol Policy.
• Interacts with guests and staff to ensure guest satisfaction.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Must be able to read, speak, and write English to communicate with staff and guests.
• Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays.
• Ability to work in an open-air environment during all climate conditions.
• Must be punctual and dependable.
• Must maintain personal hygiene and a well-groomed appearance in accordance with company and venue standards.
• Must have sufficient mobility to perform assigned tasks including constant standing, reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Basic knowledge of customer service standards and guest relations and etiquette preferred.
• Ability to effectively listen and take direction from management.
• Ability to work under pressure and multitask in a fast-paced, team-oriented setting.
• Must meet state and local health requirements for alcoholic beverage services.

Licenses & Certifications

• Required: RAMP certification (can be provided by Legends upon hiring, if necessary).