Alarm Service Technician

Essential Duties & Responsibilities

• Dismantle and/or reconstruct equipment as needed
• Conduct testing and inspections of security and fire alarm systems under maintenance agreements
• Troubleshoot and complete necessary repairs
• Make connections and adjustments as directed; test the operation of all system components
• Conduct site surveys upon request from management
• Keep manuals and system documentation up to date
• Report completed work, deferred tasks, and items needing further attention or materials to management
• Communicate job status or completion with customers (installation or service)
• Write service and status reports
• Submit complete and accurate paperwork in a timely manner, obtaining all necessary signatures
• Accurately record travel and service times, complete timesheets, identify warranties, changes, and code issues, and provide thorough job descriptions
• Work independently at customer sites with minimal supervision
• Perform other duties as assigned by management

Education/Qualifications

• High school diploma or equivalent required
• Technical school training is a plus
• Minimum of 2 years’ experience servicing commercial security, fire alarm, access control and camera systems is required
• NICET level 1 or above preferred
• Must have a clean driving record and reliable transportation to/from office or job site

Physical Requirements

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments
• Ability to lift 50+ pounds
• Exposure to varying conditions including heights, confined spaces, and active job sites
• Ability to stand, walk, bend, kneel, and reach for extended periods
• Work performed in commercial, industrial, and construction environments

Benefits And Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy
• Performs other duties as assigned by management

Pay

Excellent pay

Schedule

Not specified

Skills

Not specified