Alarm Service Technician

Job Responsibilities

• Installation of fire alarm systems in residential, commercial, and industrial buildings
• Service, troubleshoot, and repair fire alarm systems and related equipment
• Oversee, direct, and delegate tasks to meet project deadlines and goals
• Accurately complete and process paperwork and electronic forms
• Ensure compliance with manufacturer requirements for equipment installation
• Conduct and coordinate necessary system testing
• Complete required certifications
• Instruct and train helpers, apprentices, or other personnel
• Maintain inventory on service vehicle
• Perform other duties as assigned

  Expectations

  • Believe in, live, and support the mission statement, core values, and business plan
  • Follow safety protocols, including completing JSAs, Toolbox Talks, and audits
  • Report incidents and accidents promptly and accurately
  • Accountability for safety initiatives and safe driving
  • Submit accurate timesheets and ensure proper inventory management
  • Support adherence to company SOPs and maintain a professional appearance
  • Communicate effectively and professionally with colleagues and customers
  • Participate in team meetings and demonstrate positive interactions
  • Work overtime, out of town, or on-call as needed

  Qualifications

  • High School Diploma or equivalent
  • Forklift and scissor lift certification, preferred
  • FAL certification
  • Understanding of NFPA codes and standards

  Skills and Competencies

  • Ability to take direction from upper management
  • Accuracy in completing and maintaining paperwork
  • Vehicle and tool maintenance according to company policy
  • Valid state driver's license and good driving record
  • Self-motivation, ambition, interaction, communication, attention to detail, and organization
  • Knowledge of NFPA 72 rules and necessary codes
  • Professional and positive communication skills
  • Positive teamwork and leadership abilities
  • Compliance with company safety practices and the safety handbook
  • Timely project completion and high-quality work