Alarm Monitor (Part Time)

An active Secret security clearance is required for this position. Please do not apply unless you currently possess an active Secret clearance.

About the Role

Alarm Monitors shall be trained in the proper use of communications equipment including telephone, radio, and other electrical or electronic alarm signal-receiving systems. Alarm Monitors shall be trained for dispatching police and requesting medical, police, or other fire department assistance, as necessary.

Requirements

• Possess a high school education or equivalency.
• Valid driver’s license, proof of insurance, and favorable driving history.
• One (1) year of general experience demonstrating:
  • Any type of communication experience which provides knowledge of communications operations and procedures (except telephone switchboard operation or a communications clerk).
  • Work that requires skill in the operation of a typewriter-type keyboard (e.g., teletype, CRT).
  • Ability to professionally interact as a service provider to the general public, Government employees, and other law enforcement agencies over the telephone.
  • Ability to read, understand, and apply printed procedures, detailed orders, instructions, and training material.
  • Ability to maintain poise and self-control under stress.
  • Ability to compose and write clear, concise, and accurate reports and messages.
  • Ability to speak in a clear, distinct, and understandable manner.
• One (1) year of specialized experience demonstrating:
  • Operation of voice radio circuits.
  • Progressively greater knowledge of varied communication equipment operation.
  • Operations of personal computer-type equipment, including data input and retrieval functions.
  • Ability to handle stressful and/or life-threatening situations similar to those in a police, fire, or EMS environment.
• In lieu of the above (except for the life-threatening situations requirement), two (2) years of education above the high school level may be substituted for specialized experience.
• U.S. Citizenship.
• Favorable criminal and credit background check.
• Favorable drug and alcohol screening results.
• A favorable National Agency Check (NAC) Security Clearance up to (Secret) may be required by position as required by contract.

Physical Capabilities

• Hearing: Free from hearing abnormalities and defects that would interfere with performance as a public safety telecommunicator and the use of audio equipment (radios, telephones, alarms, electronic speakers, and headsets). Employees must have unaided or correctable hearing thresholds at 20dB or below in each ear for the following frequencies: 500 Hz, 1000 Hz, and 2000 Hz, and 30 dB or below for frequencies up to 3000 Hz.
• Vision: Monocular or binocular vision, correctable to 20/20 (Snellen). Employees are not required to have perfect color vision but must be able to correctly and reliably see and distinguish between red, green, and blue colors.
• Physical dexterity: Ability to physically manipulate all equipment controls properly and expeditiously, including switches, knobs, dials, buttons, levers, computer mice, and keyboard keys. Employees must be able to:
  • Insert and remove plugs and/or connectors typically used with electronic equipment.
  • Thread tape machines and insert, eject, remove, and place computer disks, CDs, DVDs, video and audio tapes and cassettes, and paper in office appliances and storage containers.
  • Fully operate equipment at any level within reach when sitting or standing.
  • Grasp tightly tube-shaped items such as handles, flashlights, handrails, bottles, cans, straps, and rope.
  • Move about the operations center without colliding with furniture, equipment, or other persons, and traverse hallways and enter/exit buildings without assistance.

Exceptions: If the Designated Government Representative has on file Certificates of Medical Examination submitted by the immediate previous operating agency, a new medical certificate is not required if the current certificate was submitted within the past five (5) years, unless specifically requested.

Training

• Electronic Security Systems (ESS).
• Closed Circuit Television (CCTV).
• Lenel Alarm System.

Schedule

Day Shift: 0600 - 1800