Alarm Monitor-Part Time

About the role

Provide the soldiers, family members, citizens, and visitors of Fort Campbell, Kentucky, the most professional, courteous, efficient and effective emergency and non-emergency communications possible. Alarm monitors are assigned to specific 8-hour shifts. Mid Shift: 12 a.m. – 8 a.m. Cherokee Nation Strategic Programs (CNSP) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNSP is part of Cherokee Federal – a team of tribally owned federal contracting companies.

Responsibilities

• Monitors and operates multiple channel trunked radio system.
• Operate commercial intrusion detection and fire alarm monitoring computer systems.
• Documents emergency call and responder dispatch information in the CAD system.
• Documents daily dispatches and movement of vehicles and equipment resources during routine and emergency response events.
• PST shall also record benchmark events during incidents in the CAD.
• Conducts the daily test of radio systems, emergency dispatch tones and emergency phones in accordance with SOP/GTA.
• PST shall record system deficiencies and make applicable notifications in accordance with SOP/GTA.
• Records fire and intrusion alarm tests manually as required.
• Contact Directorate of Public Works (DPW) and Fire Department if fire alarms monitoring malfunction.
• Places work orders with DPW at the request of any First Responder and ICIDS Administrator.
• Determines the nature of the phone call and may transfer caller to the appropriate Public Safety Answering Point (PSAP) upon determining the location of the incident.
• Obtains, verifies, and records the location of the emergency, the name of the caller, the nature, severity and current status of the emergency, and obtains and other appropriate information needed to secure a full assessment of the circumstances.
• Maintains a reassuring and calming manner with caller to obtain required information; persuades callers to stay on the line.
• Assist in the training of new trainees under the supervision of the shift supervisor.
• Provides guidance using the APCO EMD protocols until the arrival of professional medical assistance.
• Provides precautionary instructions and advice to help assure the personal safety of person and/or to minimize the loss of property, pending the arrival of fire, police, and other assistance.
• Performs other job-related duties as assigned.

Requirements

• High School graduate or equivalent.
• Read, write, and speak the English language fluently.
• Prepare clear and factually accurate reports.
• Have the ability of hearing, eyesight, and finger/hand usage for operations, be of good health and mentally alert.
• This position is considered essential employees, you must report for duty, remain on duty during inclement weather, declared emergencies, and/or elevated FPCON levels unless otherwise directed.
• Must be able to complete a 90-day training course held Monday-Friday 0800-1600.
• Successfully pass all required training and certifications required for this position including: APCO Public Safety Telecommunicator I, APCO Emergency Medical Dispatch (EMD), HAZMAT Awareness, Cardio, Pulmonary, Resuscitation (CPR).
• Ability to obtain and maintain a US DoD-issued CAC card (i.e., NACI/SF85).
• Must pass pre-employment qualifications of Cherokee Federal.

Benefits

• Medical
• Dental
• Vision
• 401K
• Other possible benefits as provided

Benefits are subject to change with or without notice.

Pay

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