Alarm Monitor

Responsibilities

• Maintains the operation of multiple channel trunked radio system.
• Operates commercial intrusion detection and fire alarm monitoring computer systems.
• Documents emergency calls and responder dispatch information in the CAD system.
• Documents daily dispatches and movement of vehicles and equipment resources during routine and emergency response events.
• Conducts the daily test of radio systems, emergency dispatch tones, and emergency phones in accordance with SOP/GTA.
• Records system deficiencies and makes applicable notifications in accordance with SOP/GTA.
• Records fire and intrusion alarm tests manually as required.
• Contact Directorate of Public Works (DPW) and Fire Department if fire alarms monitoring malfunction.
• Placed work orders with DPW at the request of any First Responder and ICIDS Administrator.
• Determines the nature of the phone call and may transfer caller to the appropriate Public Safety Answering Point (PSAP) upon determining the location of the incident.
• Obtains, verifies, and records the location of the emergency, the name of the caller, the nature, severity and current status of the emergency, and obtains and other appropriate information needed to secure a full assessment of the circumstances.
• Maintains a reassuring and calming manner with caller to obtain required information; persuades callers to stay on the line.
• Aid in the training of new trainees under the supervision of the shift supervisor.
• Provides guidance using the APCO EMD protocols until the arrival of professional medical assistance.
• Provides precautionary instructions and advice to help assure the personal safety of person and/or to minimize the loss of property, pending the arrival of fire, police, and other assistance.
• Performs other job-related duties as assigned.

Requirements

• High School graduate or equivalent.
• Read, write, and speak the English language fluently.
• Have the ability of hearing, eyesight, and finger/hand usage for operations, be of good health and mentally alert.
• This position is considered essential employees, you must report for duty, remain on duty during inclement weather, declared emergencies, and/or elevated FPCON levels unless otherwise directed.
• Must be able to complete a 90-day training course held Monday-Friday 0800-1600.
• Successfully pass all required training and certifications required for this position including: APCO Public Safety Telecommunicator I, APCO Emergency Medical Dispatch (EMD), APCO Fire Service Communications, APCO Law Enforcement Communications, HAZMAT Awareness, Cardio, Pulmonary, Resuscitation (CPR).
• Ability to obtain and maintain a US DoD-issued CAC card (i.e., NACI/SF85).
• Must pass pre-employment qualifications of Cherokee Federal.

Qualifications

• Fluency in the English language.
• Good health and mental alertness.
• Essential employee status requiring duty during inclement weather, emergencies, and elevated FPCON levels.
• Completion of a 90-day training course.
• Pass required training and certifications including APCO Public Safety Telecommunicator I, APCO Emergency Medical Dispatch (EMD), APCO Fire Service Communications, APCO Law Enforcement Communications, HAZMAT Awareness, CPR, and obtaining a US DoD-issued CAC card.

Skills

• Clear and factually accurate reporting.
• Ability to hear, see, and use fingers and hands for operations.
• Ability to communicate effectively.
• Ability to perform CPR.
• Ability to obtain and maintain a US DoD-issued CAC card.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401K plan.

Pay

Estimated Starting Salary Range for Alarm Monitor: $18.14/hour. Pay commensurate with experience and assigned shift.

Schedule

Mid Shift: 12 a.m. – 8 a.m.

Company Information

Cheerful Nation Strategic Programs (CNSP) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving their clients' toughest challenges, helping you make the most of your skills. CNSP is part of Cherokee Federal - a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com. #CherokeeFederal #AppC2 Similar Searchable Job Titles 5 Times Security Monitor Surveillance Operator Alarm Dispatcher Alarm Operator Security Control Center Operator Keywords 5 Times AlarmMonitor Security SurveillanceOperator Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.