AIS Operations Processing Specialist

About the role

Associated Bank seeks candidates who can directly represent themselves and their experiences, fostering an inclusive culture. This role involves reviewing and processing various financial transactions and maintaining accurate records.

Responsibilities

• Review new account documents and disclosures according to established procedures and service standards.
• Ensure customers are identified according to CIP/BSA/AML policies and procedures.
• Cover accounts and open them accurately.
• Communicate promptly and clearly to resolve NIGO work items.
• Submit documents to vendors as necessary to avoid delays.
• Process maintenance and service requests accurately and timely.
• Provide exceptional support and service to front-office colleagues.
• Respond promptly and accurately to inquiries from front-office colleagues.
• Review and release/reject trades in a timely manner.
• Review and resolve trade exceptions, money movement rejects, and check deposits.
• Record checks and securities accurately in the system for reporting.
• Follow-up on new accounts to ensure accuracy and funding.
• Create and submit incident tickets for system issues.
• Run exception reports and clear or report them as appropriate.
• Draft and update functional desk-top procedures.

Requirements

• Education: Associate's Degree or equivalent combination of education and experience in Financial Services.
• Experience: 1-3 years in Financial Services, 3-5 years in Brokerage preferred.
• Licenses and Certifications: Series 7-Stockbroker Exam within 2 years, Series 66 License within 2 years preferred.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Ability to work independently and manage multiple tasks simultaneously.

Skills

• Knowledge of financial services and regulations.
• Proficiency in using financial software and systems.
• Strong interpersonal and customer service skills.

Benefits

We offer a comprehensive benefits package including retirement savings, paid time off, community engagement opportunities, professional development, and more. We also provide personal banking, loan, investment, and insurance benefits.

Pay

The pay range for this role is $19.96 - $34.21 per hour, with actual pay varying based on factors such as work location, skills, experience, education, and qualifications.