Operations Specialist

About the role

The Operations Specialist is a key employee at Flexcar that will work closely with teams from each frontline department to ensure the best products and experiences for our customers. As an Operations Specialist, you will be responsible for cleaning cars to meet Flexcar standards, assessing vehicle quality and damage, communicating with other Flexcar team members, completing readiness and return checklists, conducting infleet inspections, taking quality photos, conducting inventory scans, managing special projects, maintaining facilities, assisting with deliveries, and addressing vehicle issues.

Responsibilities

• Clean and detail a high volume of cars inside and out to meet Flexcar standards
• Assess vehicle quality and damage by using our technology
• Communicate with other Flexcar team members using a smart device
• Complete readiness and return checklists accurately and quickly
• Complete infleet inspections and the vehicle optioning process
• Use our technology to take consistent high-quality images for our website
• Conduct accurate, daily complete inventory scans, and assist with reconciliation process
• Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market
• Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars
• Address issues with vehicles to return them to customers as quickly as possible
• Maintain all Flexcar facilities and property to company standards
• Assist the order delivery team to deliver customer cars for orders, as needed
• Complete other assigned tasks from team leads and managers as directed
• Being a core member of the Operations Team – our customer safety depends on you!

Requirements

• Valid driver’s license and an acceptable driving record (per company standards)
• At least 18 years old

Qualifications

• Tech savviness – you'll be using a company provided smartphone throughout your day to manage tasks
• Excellent verbal and written communication skills
• Operating as a team player in a fast-paced environment
• Flexibility to work days, evenings, weekends and/or holidays
• Ability to work outdoors (weather and other conditions vary)
• Ability to carry tools and marketing materials (up to 50 lbs.)

Skills

• Effective multitasker with strong time management skills

Benefits

• Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time
• 401(k) with company match from day one of hire
• Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance
• Discounted employee rate on Flexcar products and no annual membership fee
• Weekly Pay and Employee Referral Bonus

Pay

$24/hr. + Full Benefit Package(day one)

Schedule

Non-Exempt, Full-Time