Airport Security Compliance Coordinator - Denver International Airport
Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
About the Role
We are looking to hire an Airport Security Compliance Coordinator to join the DEN Team. This position reports to the Compliance & Enforcement (C&E) team within the Airport Security section of the Airport Operations Division at Denver International Airport (DEN). The Airport Security Compliance Coordinator supports the oversight and coordination of security guard contract audits to ensure compliance with the Airport Security Program (ASP), TSA regulations, and contract requirements.
This role serves as a key liaison between DEN Airport Security and security guard contractors, supporting the department's goals through compliance monitoring, performance evaluation, stakeholder engagement, invoice review, and administrative support. The ideal candidate is energetic, dependable, positive, and self-motivated, with the ability to exercise sound judgment in a fast-paced, regulated environment.
Responsibilities
- Coordinates functional activities of the airport Security Guard contracts to ensure adherence to the Airport Security Program, TSA regulations, Denver Municipal Airport System Rules and Regulations, and the contracts.
- Ensures contract compliance by observing, testing, and auditing guards.
- Supports the oversight of Security Guard contracts by analyzing performance data, conducting observations, audits, inspections, field testing, attending events requiring guards, invoice reviews, and providing recommendations to improve contractor performance and regulatory compliance.
- Supports contractor training related to contract requirements, the implementation of new procedures, operational changes, and the deployment of new security technologies to ensure consistent compliance and effective operations.
- Develops program objectives, post orders, work plans, priorities, strategies, corrective action recommendations, and process improvements to address compliance issues and support informed leadership decision-making.
- Prepares reports, briefings, correspondence, metrics, trend analyses, and other documentation to evaluate progress, document accomplishments, identify patterns, and provide operational and statistical information for management use.
- Attends meetings with contract management, program managers, and other airport personnel.
- Communicates with a wide range of city staff and management, outside agencies, consultants, contractors, vendors, community/business groups, and the general public to share information and resolve problems or issues.
- Serves as a liaison between Airport Security and the security contractor, while coordinating with Airport Operations, federal agencies, City departments, consultants, vendors, business partners, and the public to communicate expectations, resolve operational issues, and support DEN projects and initiatives.
- Assists with special projects, including the annual aviation security exercise, TSA audits and inspections, large-scale airport events, and other airport security initiatives.
- Assists guard contract with providing access and canceling access when appropriate through IDMS.
- Reviews CCTV to evaluate guard performance.
Any one position may not include all duties listed; position allocation will be determined by the amount of time spent performing the essential duties above.
Requirements
- Proficiency with Microsoft Office products, including PowerPoint, Teams, Excel, Word, and Outlook with the ability to prepare professional reports and presentations.
- Strong attention to detail, with excellent time management and decision-making skills, and the ability to prioritize multiple assignments and make sound decisions in a fast-paced environment.
- Experience interpreting and working with contracts, policies, procedures, and regulatory requirements while ensuring contract compliance and accountability.
- The ability to build collaborative relationships with contractors, stakeholders, and regulatory partners while effectively communicating expectations and resolving issues.
- Demonstrated initiative with a continuous improvement mindset, identifying opportunities to enhance processes, increase efficiency, and improve contractor performance.
- Strong analytical and problem-solving skills, with the ability to evaluate trends, identify compliance concerns, and develop recommendations.
- Adaptability and the ability to support the implementation of new procedures, operational changes, and security technologies.
- Reliable and dependable, with excellent attendance, a positive outlook, a willingness to learn, and a commitment to providing exceptional service.
Qualifications
- Education Requirement: Graduation from high school or the possession of a GED, HiSET, or TASC Certificate.
- Experience Requirement: Two (2) years of experience coordinating and performing technical security duties on a variety of issues as needed in retail, food and beverage, commercial property, car rental, parking and ground transportation businesses, airline affairs, or a related industry.
- Education and Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education for all classifications.
- License/Certification Requirement: A valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment.
FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.
Benefits
- A guaranteed life-long monthly pension, once vested after 5 years of service.
- 457B Retirement Plan.
- 140 hours of PTO earned within the first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day, and 1 volunteer day per year.
- Competitive medical, dental, and vision plans effective within 1 month of start date.
Pay
New hires are typically brought into the organization between $31.33 - $37.00/hour based on education and experience. The salary range for this position is $31.33 - $48.56/hour.
Schedule
This is an hourly position where you can expect to work on site at Denver International Airport up to five days a week, which will include swing and weekend shifts. All scheduling is subject to adjustment and is based on operational needs of the business.